Humana
Saint Paul, MN, USA
Become a part of our caring community and help us put health first Become a part of our caring community and help us put health first Overview Humana is transforming the way we communicate with our customers. We are building toward a new type of organization that's core principles revolve around a more customer-centric approach to deliver the right message, in the right channel, at the right time, to the right customer. As Lead, Orchestration, you will play a key role in coordinating campaign planning, execution, and optimization across teams, channels, and systems. This role sits outside of Agile pods and provides horizontal oversight-ensuring that experiences are aligned, well-documented, and executed with precision. You'll support Marketing agile pods, create & maintain experience workflows, and collaborate across marketing, analytics, and operations to monitor experience performance and drive continuous improvement. Key Responsibilities Experience...
