Manulife
New York, NY, USA
This role offers the opportunity to manage and grow strategic customer relationships within Manulife John Hancock Retirement. The Relationship Manager acts as a trusted advisor and customer advocate, aligning customer objectives with business goals while driving satisfaction, loyalty, and profitability. Through consultative selling and industry expertise, this role contributes meaningfully to customer outcomes and to the broader Strategic Relationship Management team. The position provides exposure to senior stakeholders, complex client environments, and opportunities to influence retirement readiness strategies. Position Responsibilities: Develop and maintain effective relationships with Customers Exhibit strategic relationship management and consultative selling Optimize Customer satisfaction and loyalty by aligning Customer objectives with Manulife John Hancock business targets Serve as an advocate for the Customer and act as an industry expert...

