Oracle
Lincoln, NE, USA
Job Description We're hiring a Technical Program Manager (TPM) focused on root cause analysis (RCA) and systemic service improvement . Ideal for former software engineers or site reliability engineers (SREs) now leading technical programs, this role combines analytical rigor, technical depth, and cross-organizational influence. You'll join the Quality of Service (QoS) pillar-our center of gravity for reliability, availability, and observability. You'll lead end-to-end RCA programs, partner with SRE and engineering teams, and turn recurring incidents into lasting service resilience. What You'll Do Lead root cause analysis , post-incident reviews , and problem management initiatives for Oracle Analytics Cloud. Partner with SRE , DevOps , and Product Engineering to identify and eliminate systemic issues. Develop telemetry , monitoring , and observability improvements to accelerate fault detection. Build dashboards ,...


