Prime Therapeutics
Santa Fe, NM, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Research Specialist Lead - Govt Programs - Remote Job Description The Senior Research Specialist is responsible for researching and resolving member concerns, determining resolution, and providing written communication to members and clients within established turnaround times. Responsibilities Utilize Prime's internal systems to conduct thorough research and reply to questions and escalated issues from Prime's internal and external partners in a timely manner and escalate or re-classify issues as appropriate Provide clients, members and pharmacies (Pharmacy Benefit Manager (PBM) Support Teams) with information regarding benefit plans to assure accurate claims processing and client/member satisfaction...

