Full time
Howies Hockey
Caledonia, MI, USA
POSITION INFORMATION “One Thing”: Take exceptional care of customers and prospective customers - strengthening the Howies brand and creating lifelong relationships. Here at Howies, customer service is a priority, and this position serves as a direct connection between our team and the customers we serve every day. From helping out a hockey parent with a sweatshirt exchange to assisting an NHL equipment manager with an urgent order update, this position is critical to delivering a best-in-class customer experience. If you’re looking to work in sports with an internationally recognized brand in a fast-paced, culture-driven environment, this role offers the opportunity to grow and make a meaningful impact CUSTOMER SERVICE – ONLINE, WHOLESALE, & RETAIL Answer incoming phone calls with a professional, positive attitude Assist customers with order placement, exchanges, returns, product questions, shipping inquiries, and general information about the...


