Cigna
Bloomfield, CT, USA
Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ. The Network Operations Senior Manager is responsible for leading the day-to-day execution and performance of onshore provider maintenance and offshore provider data management operations. This role owns operational strategy, capacity planning, and performance oversight, with accountability for meeting defined service level, quality, and compliance expectations. The Network Operations Senior Manager works closely with matrix partners and global service partners (GSPs) to manage inventory, staffing models, and workload distribution across onshore and offshore teams. Through strong collaboration and data-driven decision making, this role ensures appropriate resourcing, operational readiness, and continuous performance improvement to support network accuracy,...

