Full time
DLL
Des Moines, IA, USA
Job Description As a Manager of Collections, Small Ticket, you will be responsible and accountable for the collection activity across business units including administrative, credit, and dispute management related issues. As the Leader of this team, you will have a variety of priorities including overseeing all outbound and inbound call activity, credit report dispute management, and account adjustment activity administered by the team up until litigation. You’ll oversee all collections processes and innovative tooling and systems used for the collection activities. Find out more here about how you can unleash your full potential at DLL ! Day to day Define and manage current KPI's including minimizing Inflow, Risk Costs, and Non-Performing Loans while maximizing Collections and Cure Rates. Create standardization where possible for greater operational efficiency across teams. Ensure complete and accurate reporting. Effectively present team results to senior management...

