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15 service delivery program manager gid operational excellence jobs found

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Lensa
Work From Home Call Center Sales
Lensa Iowa City, IA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Mass Markets. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our...

Mar 16, 2026
ID
Program Planner 2 (Community Engagement Consultant)
Iowa Department of Administrative Services Des Moines, IA, USA
Program Planner 2 (Community Engagement Consultant) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5266503) Apply ? Program Planner 2 (Community Engagement Consultant) Salary $52,790.40 - $80,204.80 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-02429 Agency 282 Iowa Department of Education Opening Date 03/11/2026 Closing Date 3/26/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact idoe.hr@iowa.gov To Apply To ensure full consideration for this position, all requested materials must be completed and uploaded through the NEOGov online application process. Description Benefits Questions Job Description Iowa Department of Education's mission is ensuring all students experience a world-class education. To accomplish our mission, we need talented, passionate people working together to build an excellent education system that empowers all students to...

Mar 16, 2026
QN
Full time
 
Project Manager
Qcells North America Ankeny, IA, USA
Description Title: Project Manager Department: Operation 1 Location: Ankeny, IA Supervisor: Senior Director of Construction FLSA Status: Exempt Position Status: Full Time - Permanent Work Status (Remote/Hybrid/ In-Office): Remote   PROJECT MANAGER Hanwha Qcells USA Corp (Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future. Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Development, Module, and EPC teams, while...

Mar 15, 2026
TU
Full time
 
Billing & ID Card Services Specialist
The University of Iowa Iowa City, IA, USA
The University of Iowa, Billing & ID Card Services Specialist is vital to the smooth operation of Billing & ID Card Services, providing comprehensive customer service and support to students, families, staff, and the public. This role ensures efficient operations and high-quality service delivery through phone, email, and face-to-face interactions. It demands meticulous attention to detail, strong communication skills, and advanced expertise in campus carding procedures, billing processes, and university policies. The specialist handles inquiries and escalated calls, addresses complex billing issues, and manages financial tasks such as posting U-Bill payments, processing scholarship checks, interpreting financial aid memos, and handling billing fee appeals. Effective communication management is crucial, ensuring customers receive accurate information through continuous monitoring of various platforms. The individual will exercise a high level of autonomy in a fast-paced...

Mar 14, 2026
EG
Mid-Level Platform Engineer - B2B Data Exchange
Eliassen Group Des Moines, IA, USA
Mid-Level Platform Engineer - B2B Data Exchange Anywhere Type: Contract Category: DevOps Industry: Communications Workplace Type: Remote Reference ID: JN -022026-105423 Date Posted: 02/09/2026 Shortcut: http://careers.eliassen.com/IGmEcY Description Recommended Jobs Description: Remote Our client is seeking a mid-level platform engineer to design and operate secure, scalable B2B data exchange capabilities on AWS. The role focuses on reusable patterns, guardrails, and automation that enable compliant, observable data flows across external partners and internal teams. Work includes standardized integrations, governance enablement, and reliability engineering within a regulated environment. The engineer will collaborate with stakeholders to improve integrations and drive continuous operational excellence. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we...

Mar 14, 2026
TU
Billing & ID Card Services Specialist
The University of Iowa Iowa City, IA, USA
The University of Iowa, Billing & ID Card Services Specialist is vital to the smooth operation of Billing & ID Card Services, providing comprehensive customer service and support to students, families, staff, and the public. This role ensures efficient operations and high-quality service delivery through phone, email, and face-to-face interactions. It demands meticulous attention to detail, strong communication skills, and advanced expertise in campus carding procedures, billing processes, and university policies. The specialist handles inquiries and escalated calls, addresses complex billing issues, and manages financial tasks such as posting U-Bill payments, processing scholarship checks, interpreting financial aid memos, and handling billing fee appeals. Effective communication management is crucial, ensuring customers receive accurate information through continuous monitoring of various platforms. The individual will...

Mar 13, 2026
Co
Supplier Delivery Manager, Remote (U.S.)
Concentrix Cedar Rapids, IA, USA
A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Best Company Culture ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Supplier Delivery Manager position at Concentrix is just the right place for you! As a remote Supplier Delivery Manager, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service...

Mar 12, 2026
Computer Aid, Inc.
Sr. Program Manager
Computer Aid, Inc. Des Moines, IA, USA
Sr. Program Manager Req number: R7296 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr Program Manager ready to take us to the next level! If you have specialized knowledge in workforce development, and are looking for your next career move, apply now. Job Description We are looking for a Sr Program Manager to be responsible for managing the delivery of services and initiatives within a...

Mar 10, 2026
Se
Engineering Intern - (Part-Time/Temp)
Serco Des Moines, IA, USA
Position Description & Qualifications Our 2026 internship opportunities are available throughout the summer in the U.S. You will work with your manager to identify the best working schedule for you, working up to 40 hours a week. Serco offers an exciting internship opportunity in the Advanced Technologies Group (ATG). ATG's AI/ML Research and Development Team is responsible for developing innovative machine learning technologies that both solve our customer's challenges and contribute to the growth of the company. As a Machine Learning Intern, you will join a dynamic team of research scientists and software engineers that develop innovative machine learning technologies to address some of the nation's most challenging problems. This is an excellent opportunity for someone who is innovative and driven by challenging technical problems. Our team develops a wide range of capabilities addressing our customer's challenges, with a focus on machine learning (ML) and...

Mar 08, 2026
Se
Campaign Director - (100% Remote)
Serco Des Moines, IA, USA
Position Description & Qualifications You know how to win-commanding the room as the public face of the campaign while quietly running the disciplined, repeatable system that delivers results. As Campaign Director , you will lead a high-stakes, end-to-end campaign designed to achieve specific strategic outcomes. You'll shape the strategy, select the must-win pursuits, orchestrate cross-functional execution, and drive measurable improvements in PWin, pipeline health, and long-range growth for a campaign. This role is for a leader who is relentless about outcomes, thrives in ambiguity, and can rally teams to win in complex government environments. Your success will be measured by the achievement of 3- and 5-year strategic objectives that are underpinned by quarterly and annual campaign actions. What You'll Lead Lead all aspects of a strategic campaign to deliver defined objectives, including: Build the campaign strategy grounded in market intelligence,...

Mar 07, 2026
QN
Full time
 
Director of Preconstruction
Qcells North America Ankeny, IA, USA
Description Title: Director of Preconstruction Department: Preconstruction Location: Ankeny, IA Supervisor: Senior Director of Project Preconstruction FLSA Status: Exempt Position Status: Permanent, Full-Time Work Status: Remote DIRECTOR OF PRECONSTRUCTION Hanwha Qcells USA Corp (Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future. Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Module, Development, and EPC teams, while ensuring...

Feb 22, 2026
Computer Aid, Inc.
Director of Procurement
Computer Aid, Inc. Des Moines, IA, USA
Director of Procurement Req number: R7177 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary Placeholder Job Profile Job Description The Director of Procurement will lead the strategic development of CAI's procurement function, establishing core capabilities across supplier relationship management, strategic sourcing, and procurement operations. This role requires an experienced procurement leader who can build...

Feb 22, 2026
En
Technical Enterprise Solution Architect
Ensono Des Moines, IA, USA
Technical Enterprise Solution ArchitectRemote - United StatesJR012718 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things _!_ We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business, these five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion . * * About the role and what you'll be doing: Ensono's Enterprise Solution Architects are cross-functional technical Architects that bring multi-tower solutions together. This is a pre-sales role in which you work alongside and support Sales,...

Feb 20, 2026
ID
Public Service Supervisor - Taxpayer Services
Iowa Department of Administrative Services Des Moines, IA, USA
Public Service Supervisor - Taxpayer Services Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5237077) Apply ? Public Service Supervisor - Taxpayer Services Salary $49,400.00 - $92,185.60 Annually Location Des Moines - 50313 - Polk County, IA Job Type Full-time Job Number 26-02180 Agency 625 Iowa Department of Revenue Division Alcohol & Tax Operations Division Opening Date 02/13/2026 Closing Date 2/23/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact idrrecruitment@iowa.gov Description Benefits Questions Job Description The Iowa Department of Revenue Alcohol & Tax Operations Division is currently seeking aPublic Service Supervisorto join our Taxpayer Services team, providing leadership to our front desk and call center staff. The Operations Division functions as the central hub for both alcohol and tax-related processes and procedures. This division is responsible for...

Feb 17, 2026
Or
Senior Site Reliability Engineer
Oracle Des Moines, IA, USA
Job Description Oracle Cloud Infrastructure (OCI) is seeking a talented and motivated Senior SRE (IC3) to join our dynamic team that builds platform capabilities. Our team is responsible for ingesting large volumes of data at scale and run detections at scale on both data at rest and in motion (as in a stream). Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to...

Feb 17, 2026
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