1 solution specialist epm jobs found

job summary: Randstad Digital is seeking an experienced IT Applications Specialist for an exciting opportunity in Kansas City, MO. The Information Technology (IT) Applications Specialist is responsible for resolving a wide range of internal customer issues with design related programs reported to us via phone, chat, web, online forums, and other channels. This position will support all Global Practices, Regional Offices and Project Offices nationwide. location: Kansas City, Missouri job type: Contract salary: $45 - 59 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Answer incoming calls, emails and chat sessions from internal clients to document critical issues. Troubleshoot critical issues and assist with troubleshooting problems that have been reported. Develop and maintain knowledge base articles. Assist section managers and service owners to improve internal IT processes. Remain informed of internal business...