Full time
EXL Services
Indianapolis, IN, USA
Job Description: Job Description : The Technical Architect at EXLService Technology Solutions, LLC in Indianapolis, IN, will be responsible for software development for EXL’s proprietary LifePro product. Triage client reported production issues and perform Root Cause Analysis (RCA) of the issues reported during user acceptance testing and impact evaluation in order to propose and create solutions in collaboration with the client and Business Analysts. Attend requirement gathering sessions to understand end-to-end client requirements. Create technical design documents after analysis of software development life cycle (SDLC) to meet client requirements. Participate in technical walkthroughs for various projects. Help offshore team during T0/T1/T2 estimations by interacting with the Business Solution Architect of the client as required. Analyze business requirements and areas of complexity to find alternative solutions to meet client needs. Research and analyze feasibility of...

