Randstad Technologies
Madison, WI
job summary: The Technical Business Analyst is essential to meet the workload demands of the ServiceNow implementation and ensure the department remains on schedule with critical project timelines. While a full-time ServiceNow Administrator is in place, the current project volume exceeds our internal capacity. This contractor will work alongside our staff to complete initial service requests and configuration for the implementation. As the project progresses into the Software Asset Management (SAM) and Hardware Asset Management (HAM) phases, this resource will shift to providing maintenance and support. This additional capacity allows to implement business process improvements and increase self-service options without delaying the rollout of new features. This individual can work remotely from anywhere within Wisconsin, but must already be a resident of the State of Wisconsin. The hours will be 7:45a - 4:30p CT. location: Telecommute job type: Contract salary: $49.80...

