33526 technical support jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for TWO95 International. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Title – Technical Support Analyst Position – Fulltime Location – Philadelphia , PA Salary-$Open(Best Possible) Required Skills Implementation, maintenance and support of server environments, local and wide area networks at al locations. May require sitting for extended periods of time. Light lifting and/or carrying, not to exceed 50 lbs. Manual dexterity and fine motor skills Four-year college degree in Computer Science, Information Systems or related...

Position OverviewThe Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC and provide start to finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, and deploy standardized solutions and/or create new workflows where needed. A positive work ethic centered around outstanding and careful customer interaction and support is required. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux workstation support, AV equipment, and / or printer problems. The position is responsible for following standard procedures (where present) and written instructions (when provided) to...

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are seeking a seasoned Manager of Customer Service and Technical Support - Payments to lead our frontline support organization-including customer service, integration support, and technical troubleshooting-within a fast-growing payment processing environment. This leader will oversee call center operations, guide technical support specialists, and partner cross-functionally to drive exceptional merchant and partner experiences. The ideal candidate will combine strategic vision with operational expertise, leveraging technology and data to transform the support experience. We are looking for a Manager, Customer Service and Technical Support - Payments who will: Lead and scale a high-performing customer service call center, ensuring fast, accurate, and empathetic support for merchants, partners, and ISVs. Own CSAT, NPS, AHT, FCR,...

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are seeking a seasoned Manager of Customer Service and Technical Support - Payments to lead our frontline support organization-including customer service, integration support, and technical troubleshooting-within a fast-growing payment processing environment. This leader will oversee call center operations, guide technical support specialists, and partner cross-functionally to drive exceptional merchant and partner experiences. The ideal candidate will combine strategic vision with operational expertise, leveraging technology and data to transform the support experience. We are looking for a Manager, Customer Service and Technical Support - Payments who will: Lead and scale a high-performing customer service call center, ensuring fast, accurate, and empathetic support for merchants, partners, and ISVs. Own CSAT, NPS, AHT, FCR,...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist-Remote to Wisconsin Residents Only You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months,...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Technical Support Specialist (Contract) School of Social Work, Office of Workforce Development University of Illinois Urbana-Champaign Located in Chicago, Illinois Job Summary Apply user-centric design principles, methodologies, and techniques to develop interactive experiences for web applications including learning management systems, websites, and mobile apps. Work closely with users, designers, Learning and Development administration, sponsors and quality assurance testers to help develop and evaluate usability and accessibility of online and virtual training content. Provide recommendations for the organization of information delivery and access in web, DCFS Learning management systems, and mobile applications. Duties & Responsibilities Online Training Management Perform analysis on user interaction with web applications, websites, learning management systems, and mobile applications. Test and identify design elements, application...

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD® and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western...

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. The purpose of our Integration and Technical Support Specialist is to provide superior technical and customer service support to our external customers such as Merchants, Resellers, and ISO's and well as our internal customers such as coworkers and managers. We are looking for an Integration and Technical Support Specialist who will: Provide superior technical support to our external customers such as merchants, resellers, and independent sales organizations (ISOs) as well as our internal customers such as coworkers and managers Follow quality standards provided by supervisors Adhere to SLAs provided for email, trouble tickets, and follow up standards Create, document, and complete trouble tickets and follow-up within defined SLAs/KPIs or other metrics Gain a high-level knowledge of the products and services CSG Forte...

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. The purpose of our Integration and Technical Support Specialist is to provide superior technical and customer service support to our external customers such as Merchants, Resellers, and ISO's and well as our internal customers such as coworkers and managers. We are looking for an Integration and Technical Support Specialist who will: Provide superior technical support to our external customers such as merchants, resellers, and independent sales organizations (ISOs) as well as our internal customers such as coworkers and managers Follow quality standards provided by supervisors Adhere to SLAs provided for email, trouble tickets, and follow up standards Create, document, and complete trouble tickets and follow-up within defined SLAs/KPIs or other metrics Gain a high-level knowledge of the products and services CSG Forte...

As a Technical Support Specialist at Kitware, you will play a vital role on the Systems Administration team, working closely with teammates in maintaining critical infrastructure used by Kitware's research and development engineers and support staff across a diverse range of projects. In This Position You Will: Provide support for end-user hardware and software including Windows, Linux, and macOS Install, configure, and update software in accordance with policies and security requirements Manage user accounts including account creation, modification, and deactivation Support regulated and customer-sponsored computing environments, including environments subject to security clearance, as needed Handle support requests submitted via the helpdesk system Maintain hardware inventory, including ordering of equipment Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls Advise on future hardware and software needs...

Job Description IG's agricultural technology client is looking for a PMO Technical Support Analyst to join their team in Philadelphia, PA. The PMO Support Analyst provides critical support to the Project Management Office (PMO), ensuring effective project governance, reporting, and process improvement across enterprise initiatives. This role collaborates with project managers, stakeholders, and cross-functional teams to maintain project documentation, track milestones, and facilitate compliance with the company's project management standards. Key Responsibilities: Assist in the development, maintenance, and distribution of project plans, schedules, and status reports. Support project tracking and reporting, including resource allocation, budget monitoring, and risk management. Maintain PMO documentation, templates, and process guides to ensure consistency and compliance. Coordinate project meetings, prepare agendas, capture minutes, and follow up on...

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and...

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and...

About this role Service Desk Manager - Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded- funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager...

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. Do you thrive on solving technical challenges and delivering exceptional customer service? Join our welcoming and collaborative Technical Support Team, where diversity, equity, and inclusion are at the heart of everything we do. Every member is respected, supported, and provided with opportunities for growth and success. As a Technical Support Specialist, you’ll be a trusted guide, helping customers resolve technical challenges with confidence, empathy, and expertise. If you're new to...

Job Description The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Technical Support Specialist. Reporting to the Vice President of Technology and Innovation, Chief Technology Officer, the Technical Support Specialist is responsible for providing front-line and secondary technical assistance to Foundation employees and Central Services staff. This role will triage and resolve IT incidents, maintain accurate documentation, manage accurate documentation, manage software licensing and inventory, and deliver user training on systems, software, policies and procedures. Responsibilities Job responsibilities include, but are not limited to: End-User Support: Provide Tier 1 and Tier 2 support for hardware, software, and user account issues. Serve as Tier 3 escalation point to the University of Tennessee Information Technology team as needed. Diagnose and resolve hardware and software problems efficiently. Schedule...

Join our 100% remote (work from home) team to support MainEvent's web app, iOS and Android apps, and mAInevent Agents for field marketing teams. Intro and Summary We’re expanding our MainEvent team to include front-line technical support for our field marketing platform and our new AI-powered analytics tool. MainEvent annually supports 400,000 field reps executing 32 million visits across 1.9 million locations for brands like Kraft Heinz, Monster Energy, Celsius, and Advantage Solutions. We recently launched mAInevent Agents - an AI-powered analytics tool that transforms how field marketing teams access and analyze their data. Instead of building complex reports, users ask questions in plain English and get instant analysis. You’ll be helping users get the most out of MainEvent across our web app, iOS app, Android app, and the AI agents. This means answering support questions, training power users on new features, and being the bridge between users and our...

CTG is seeking to fill a Technical Support Representative - End User Services position for our client. Location: Milwaukee, WI Duration: 3 months Responsibilities: Provide technical support for end-users across PC operating systems, applications, network, servers, and peripherals Diagnose and resolve incidents via helpdesk systems, phone, and remote tools Track and document all incidents, outages, and resolutions Perform security administration for user and data access Monitor mainframe systems (IBM/Unisys) and troubleshoot issues Communicate incident updates promptly and professionally Assist in client training for new system migrations (nice to have) Skills & Qualifications: 1-3 years of technical support or computer operations experience Proficiency with Microsoft Office and mainframe systems Strong troubleshooting and problem-solving abilities Excellent verbal and written communication...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Remote Initial Support Analyst, you'll play a critical role in providing Tier 1 analysis and support for zero client, thin client, thick client, desktop, laptop, and high-performance end-user computing services and peripheral devices. You'll work closely with our team to...

Internet Technical Support Representative I Job Posting Location West Des Moines, IA Working Hours Department s open 7 days a week from, 6am to 10pm -the center is open from 7:00am to 8:00pm Apply Now (https://phe.tbe.taleo.net/phe01/ats/careers/v2/applyRequisition?org=MEDIACOMCC&cws=46&rid=19570) Position: Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech...

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are currently seeking an experienced  Technical Support Engineer III  to join our Information Systems Team. The Technical Support Engineer III serves as a senior technical expert and escalation point responsible for resolving complex customer issues, driving technical excellence across the support organization, and influencing product and engineering improvements. They combine deep technical knowledge with exceptional communication skills to deliver a world-class customer experience while mentoring...

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. Act as a dedicated point of contact for elite...

Akkodis is seeking a Director of Technical Support for an FTE position in Omaha, NE. This position is on-site 5 days a week. JOB DESCRIPTION: We’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best—building the future. We’re looking for a Director of Technical Suppor t to lead our growing Technical Support organization. This leader will be responsible for defining the vision, strategy, and structure of our Support function—building a high-performing team that delivers world-class customer experiences and ensures seamless integration and adoption of our platform. What You’ll Do Lead, mentor, and scale the Technical Support team, including Technical Support Specialists and Integration Support roles. Develop and execute support strategies, service-level standards, and best...