OXFORD GLOBAL RESOURCES INC
Fort Collins, CO, USA
Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance. Project Details: Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improve client references by writing and maintaining documentation. Participate in development of client training programs by identifying learning issues; recommend instructional language. Accommodate client disabilities by recommending devices and techniques. Avoid legal challenges by monitoring compliance with service agreements. Improve system performance by identifying problems; recommend changes. Update job knowledge by participating in educational opportunities; maintain personal networks. Accomplish information systems and organization mission by completing related results as needed. Job Experience: *A self-starter with the ability to quickly learn and...

