514 technical support jobs found

Job Description Technical Solution Analyst I - Oracle Health (Federal Support) Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week) U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Technical Solution Analyst I on the Federal Aligned Support Team, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction. You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues. Key Responsibilities Investigate and resolve client issues by analyzing front-end applications,...

Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...

Bilingual (French/English) Service Desk Analyst Req number: R7524 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Lockwood Hills Federal is looking to hire a Supervisor in Facial Recognition on second shift. The Operations Supervisor engages with, supervises, directs, trains, and assists staff in performing applicable support functions as it relates to the work unit assigned at the KCC. The Operations Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed. To join our team of outstanding professionals, apply today! Responsibilities Engages with, supervises, directs, trains, and assists staff in performing applicable support functions as it relates to the function assigned. Supervises employees and the day-to-day operations ensuring that work performed in functional areas is performed to optimum quality standards. Provides direction through processes and procedures to employees as needed. Uses independent...

Company : Highmark Health Job Description : JOB SUMMARY We are looking for a candidate whose most recent professional experience is as a Full Stack Developer. Key qualifications include strong proficiency in frontend development using Angular, TypeScript, and API integration. Backend development expertise in Java, Oracle, and PL/SQL. Experience with Spring Boot, containerization, PrimeNG, and Tailwind CSS is a plus. This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members....

Senior RACF Security Administrator Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Senior RACF Security Administrator functions as SME and leads Mainframe system design and RACF structures security support. In this role, you will function as SME for RACF and related security technologies and reporting. How You Will Make An Impact: Provides first level...

We are looking for Technology Support Specialist for our client in Morehead , KY Job Title: Technology Support Specialist Job Location: Morehead , KY Job Type: Contract Job Overview: Identify and troubleshoot defective hardware and equipment. Diagnose and resolve software and application issues. Perform hardware checks and resolve issues prior to deployment. Support and maintain network room infrastructure. Provide technical support in a fast-paced environment while handling multiple tasks. Deliver excellent customer service and maintain strong communication with users. Travel as required to support deployment and technical operations. Requirement/Must Have: Bachelor s degree in Computer Science or equivalent experience. Strong troubleshooting skills for hardware and software issues. Knowledge of network environments and infrastructure. Excellent customer service and communication skills. Ability to multitask in a fast-paced environment....

We are looking for System Architect for our client in Frankfort, KY Job Title: System Architect Job Location: Frankfort, KY Job Type: Contract Job Overview: Lead the development of specifications and standards for internet connectivity, WAN infrastructure, networking, voice, unified communications, switching, routing, WiFi, and video systems. Collaborate with stakeholders, partners, and internal teams to define technical strategies and solutions. Provide technical leadership on network-focused projects and support project teams with design and implementation. Participate in planning, design, and engineering of future IT systems and initiatives. Guide transition of completed projects into production support environments. Act as the primary network architect, conducting research and planning for future network initiatives. Ensure interoperability and integration of new systems with existing infrastructure. Engage with vendors and partners to align technology...

Sr. Director, Machine Learning Engineering (Remote-Eligible) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how...

Sr. Director, Machine Learning Engineering (Remote-Eligible) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how...

Sr Lead Software Engineer, Full Stack AI MCP - Shopping (Remote-Eligible) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Lead Software Engineer who is passionate about marrying data with emerging technologies. As a full stack engineer focusing on AI, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. What You'll Do: Be a hands-on leader driving the development of next-generation AI solutions for the future of shopping. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology...

Job Description An employer is looking for a contract Service Desk Specialist to support their internal employees working in their company locations throughout the US. 90% of this person's day will be responsible handling level 1 inbound calls/chats and accurately logging the interactions within the ticketing system. They will take around 20-30 calls a day, respond to chats in a timely manner, and work tickets to support the franchises in any computer issues, sign in issues, or operations. After their three-week training period, they will be responsible for understanding the company's propriety software and resolving or escalating tickets to proper channels. This is a remote role once training onsite is completed but this employee needs reliable connectivity and a good working environment at home. This person also needs strong customer service and communication skills. Shift flexibility is also required. Shifts Open: 3 night shifts - 7P-3A 1 day shift - 9-5P -...

Position Description & Qualifications If you love high profile and challenging technical engineering projects supporting the U.S. Navy, then discover this great opportunity here at Serco! Serco supports the U.S. Navy as a prime for their NAVSEA contract supporting their defense operates on Surface Ships. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. As a Military Marine Systems Engineer, you will be providing technical support to U.S. Navy Surface Ship Fleet. The work directly supports fleet readiness, sailor safety, and material condition of U.S. Navy surface ships. Engineering recommendations and advisory operational course of action, maintenance execution, modernization planning, and risk management across multiple ship classes. You will be part of a team that works closely with the U.S. Navy's Technical Community and other Serco...

POSITION SUMMARY The Site Leader will provide world class startup, commissioning, test and inspection service leadership for large, high-profile customers for the Vertiv Switchgear and Busbar business. The site leader is the primary Vertiv Service representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion. The site leader is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. RESPONSIBILITIES Represent Busbar Service at all customer and contractor meetings for projects which the PL is assigned to by the Area Supervisor Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets Coordinate start-up, commissioning, inspection and site testing activities for assigned projects Review scope of work requirements on the sales order Review customer or...

Title: Field Service Technician II Location: Jackson, KY 41339 Duration: 9 months (Possibility of extension ) Shift: M-F 8-5 w/overtime plus travel, OT may be required Notes:- Is this position remote or in person? Onsite at client locations- What are the TOP 2 required skills that candidates must have? Electro-mechanical and printer hardware support experience- How many overall years of experience should this person have? 2 to 3+- Do they need any specific certifications or education? Lexmark printer certification nice to have- How many miles per day will the contractor be driving? Will vary depending on client locations- What radius range should candidates be located from the job location? Within 75 miles Description: This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable...

Innova Solutions has a client that is immediately hiring for C&Q Project Manager. Position type: Fulltime - Contract Duration: 14 Months Location: Louisville, KYAs C&Q Project Manager,you will: Job Description: Responsible for managing the Commissioning and Qualification (C&Q) strategy or main workstreams for a project. The C&Q PM will be responsible for supporting the C&Q Program on site, including facilities, utilities, and warehouse equipment. This includes creating technical documentation and test protocols, supporting the implementation of new technologies. This position will also drive operational improvement strategies, shares and incorporates best practices and lessons learned, and partners with key stakeholders. Write technical documentation for commissioning & qualification of critical facility equipment and key computerized systems Identify, support, and/or lead implementation of engineering based improvements or upgrades to the equipment or...

Job Description Day-to-Day We are seeking a highly skilled Server Analyst with strong experience in server administration, backup management, and virtualization. The ideal candidate will be responsible for maintaining and optimizing our server infrastructure, ensuring system security, and supporting various IT services across the organization. Key Responsibilities Server & Storage Management o Install, configure, and maintain servers, and storage. Virtualization o Maintain virtual environments for servers and workstations. Security Administration o Administer server and PC security, including user / group / file / folder management. o Password management. Surveillance Systems o Configure and maintain camera servers, and related software. Help Desk Management o Help maintain and tickets for ticketing system, including agent/user setup, permissions, custom forms, FAQs, and knowledge base documentation....

The Principal Solution Consultant will be responsible for the design, development, and commercial ownership of Acxiom's enterprise solution portfolio. This role translates Acxiom's underlying capabilities in identity, data, and enrichment into repeatable, packaged solutions that deliver measurable client outcomes. The ideal candidate will be able to operate at the intersection of strategy, product, and go-to-market to close the gap between what Acxiom can do and what the market can buy. They will also have the ability to interpret client discussions to identify the core business need, build solution prototypes and architectures, and collaborate with Product, Delivery, Services, and Platform Integrations teams to ensure each solution is clearly defined and can be sold, delivered, and scaled across both Acxiom and Omnicom. Duties and Responsibilities Solution Development & Strategy Leads client discussions, discovery sessions, and market signals to identify core...

Position Overview The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there....

Are you a tech-savvy problem solver who thrives on helping others? We are seeking a dedicated IT Helpdesk Representative for a leading national healthcare provider. This is a contract position through Randstad, offering you the chance to support essential healthcare operations behind the scenes. In this role you’ll be the primary point of contact for internal staff navigating various software and hardware issues. Your goal is to provide empathetic, efficient technical support so the healthcare teams can stay focused on what matters most: patient care. Apply today if you have: 2 years in a technical support or high-volume customer service environment Familiarity with Windows OS, Microsoft 365, and basic networking concepts While not required, prior experience in a clinical or HIPAA-compliant environment is a major plus. Contact Angela Thompson with questions at angela.thompson@randstadusa.com or 502.583.1237 salary: $21 - $22 per hour shift: First work hours: 8 AM - 4:30 PM...

Why Valvoline Global Operations?   At Valvoline Global Operations , we're proud to be The Original Motor Oil , but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco , one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.   With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion.   Our corporate values- Care, Integrity, Passion, Unity, and Excellence -are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our...

Job Description Remote Quality Assurance Associate II $16.50 per hour Equipment provided Must Reside in or near Frankfort, Kentucky Shift: Availability between the hours of operation - Monday thru Friday - 8:00 AM - 5:00 PM EST Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $16.50 per hour pay rate (bi-weekly pay) Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. Job Description: Are you an excellent problem solver? Are you passionate about people? Do you...

Business Analysis Manager, Capital One Shopping (Remote-Eligible Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level...

Senior Business Analysis Manager, Capital One Shopping (Remote-Eligible) Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon Leadership: May manage and develop a team of analysts. Coaching and mentoring...