Full time
Avantor
Paris, KY
The Opportunity: At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor’s IT vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. Under moderate supervision, the IT Support Specialist field incoming help requests by providing first level IT support and either resolve or escalate incidents in a timely manner. Provide updates within stipulated period and track open incidents till closure. Provide tech support by performing remote troubleshooting through diagnostic techniques and taking necessary steps to provide resolution, providing clear communication and customer support. Correctly logging Incidents, categorizing and prioritizing them in line with process and follow-up till...

