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53 user support specialist jobs found

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Se
Information Specialist
Serco Frankfort, KY, USA
Position Description & Qualifications The Army PPB BOS program is seeking a 100% Remote Information Specialist to lead documentation and knowledge management for software development teams. The candidate shall own the creation, organization, and maintenance of system documentation, knowledge bases that support developers, testers, and government stakeholders. In this role, you will: Develop, maintain and continuously improve project documentation, including user guides, admin guides, test plans, release notes, SOP, user acceptance test cases Work closely with developers, testers, and product owners to capture technical details and translate them into clear, accurate documentation Design and maintain a structured knowledgebase to ensure project information is easy to find and traceable Participate as a collaborative team member in Agile lifecycle and activities Be expected to complete tasks in a fast-paced, results driven environment....

Mar 31, 2026
Uo
Manager, Library Services (Access and User Services Circulation Manager) - R108385
University of Louisville Louisville, KY, USA
Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R108385 Minimum Requirements: Bachelor's degree in liberal arts, business, computer/information science or a related field and four (4) years of relevant experience or an equivalent combination of education and experience. Grade 6 (Salaried) Position Description: The Manager, Library Services for the University of Louisville will supervise the daily desk and backroom operations of the Access and User Services department, including managing circulation/access functions, scheduling department staff, and oversee services during department hours (including serving as emergency contact and shift back-up during night and weekend shifts). This position will report to, and coordinate with, the Access Services Librarian to create department policies, procedures, training, and customer service goals. They will oversee the daily...

Mar 20, 2026
II
Full time
 
Red Teaming Specialist Team Lead- English and Chinese
Innodata Inc Louisville, KY, USA
Job Title: Red Teaming Specialist Team Lead- English and Chinese Location: Fully Remote within the U.S. (excluding California, Washington, Alaska, Colorado, Montana, New York, Puerto Rico, Nevada, Nebraska, Pennsylvania) Employment Type: Full Time, permanent (40 hours per week.) Who we are: Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine. By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we’re helping usher in the promise of AI. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms....

Mar 15, 2026
AP
Full time
 
Digital Accessibility & UX Specialist
American Printing House for the Blind Louisville, KY, USA
Digital Accessibility & UX Specialist Location Onsite - Louisville, KY About the Role The Digital Accessibility & UX Specialist advances APH’s commitment to delivering accessible, inclusive, and user-centered digital experiences. Reporting within the Innovation & Strategy division, this role serves as a subject matter resource on web accessibility standards and user experience best practices. This position focuses on execution, implementation support, and continuous improvement across APH’s digital platforms. The Specialist conducts accessibility reviews, recommends actionable improvements, and collaborates closely with internal teams and external partners to enhance usability and compliance. Key Responsibilities Conduct accessibility audits of APH websites and digital content to assess compliance with WCAG 2.1, ADA, and Section 508 standards. Document findings and provide clear, actionable remediation recommendations. Partner with designers,...

Mar 08, 2026
HUB International
Employee Benefits Implementation Specialist
HUB International Paducah, KY, USA
ABOUT HUB INTERNATIONAL: HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life...

Mar 07, 2026
KD
Full time
 
Family Support Specialist I
Kentucky Department Of Corrections Versailles, KY, USA
Advertisement Closes 4/11/2026 (8:00 PM EDT) 26-01605 Family Support Specialist I Pay Grade 12 Salary $35,712.48 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Community Based Services Location 52 Thomas Lane Versailles, KY 40383 USA The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. Description The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process. DCBS seeks a Family Support Specialist I who is...

Apr 04, 2026
CC
Full time
 
Clinical Director
Catholic Charities, Covington, KY Covington, KY, USA
Clinical Director Catholic Charities, Diocese of Covington Full-Time Exempt Reports to: Executive Director Supervises: Clinical Staff, Quality Assurance Coordinator ________________________________________ Position Summary The Clinical Director provides strategic leadership, administrative oversight, and clinical supervision for Catholic Charities’ counseling programs. This role ensures high-quality, evidence based, trauma informed mental health services while supervising licensed clinicians and supporting continuous program improvement. The Clinical Director also provides direct outpatient counseling services. The ideal candidate is mission-driven, clinically experienced, organized, and comfortable working in a Catholic nonprofit environment that serves individuals and families from all backgrounds. ________________________________________ Key Responsibilities 1. Leadership & Program Oversight Provide strategic direction and leadership for the mental health...

Apr 04, 2026
KD
Full time
 
Family Support Specialist I
Kentucky Department Of Corrections New Castle, KY, USA
Advertisement Closes 4/11/2026 (8:00 PM EDT) 26-01607 Family Support Specialist I Pay Grade 12 Salary $35,712.48 - $53,568.48 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Community Based Services Location 137 College Street New Castle, KY 40050 USA Description The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families and community partners in a collaborative decision-making process. DCBS seeks a Family Support...

Apr 04, 2026
Se
H2Fit: Strength & Conditioning Coach - Fort Campbell, KY
Serco Louisville, KY, USA
Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade Program Director (BDE PD) and maintaining industry standards. Regularly participate in meetings with the BDE PD and H2F Performance Team to discuss physical training programs and provide feedback on...

Apr 03, 2026
Fu
Endoscopy Associate Clinical Specialist (Kaiser Permanente)
Fujifilm Frankfort, KY, USA
Position Overview The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or...

Apr 02, 2026
Fu
Endoscopy Associate Clinical Specialist (Upstate NY- Buffalo/Rochester)
Fujifilm Frankfort, KY, USA
Position Overview The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or...

Apr 02, 2026
Uo
Academic Support Specialist II - R108434
University of Louisville Louisville, KY, USA
Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R108434 Minimum Requirements: Bachelor's degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 5 (Salaried) Position Description: The University of Louisville is seeking to hire an Academic Support Specialist II. This position serves as an instructor and academic coach for GEN 103/104: Special Topics in College Mathematics intervention courses. Provide logistical support for all GEN 103/104 courses. Assist with the management of the Math Resource Center (MRC), Emporium Math Lab (EML), and all other classroom locations for GEN 103/104 and Math Resources summer programs. Responsible for planning, development, and implementation of summer bridge programs for undergraduate students. Maintains Math Resources and summer program data to assist with annual...

Apr 01, 2026
US
Legal Administrative Specialist
U.S. Department of Justice Lexington, KY, USA
Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-KYE-12923988-MS. . Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All U.S. Citizens Duties As a Legal Administrative Specialist (Case Manager), you will join a well-respected team that is responsible for providing a range of legal and administrative support services to attorneys handling criminal matters. Duties will include (but are not...

Apr 01, 2026
Se
H2Fit Cognitive Performance Specialist - Fort Campbell, KY
Serco Louisville, KY, USA
Position Description & Qualifications If you love high profile and challenging projects supporting the US Army, Serco has a great opportunity for you! This Cognitive Performance Specialist (CPS) will be on a dynamic team, supporting Holistic Health and Fitness (H2F) initiative, the Army's investment in Soldier Readiness. The Cognitive Performance Specialist (CPS) plays a pivotal role within the Holistic Health and Fitness (H2F) Performance Teams. The CPS is responsible for the development, coordination, and implementation of mental readiness and cognitive performance optimization programs for Soldiers. The position requires a unique blend of expertise in sport psychology, mental coaching, and resilience training tailored to enhance the performance of individual Soldiers and teams within military settings. In this role, you will: Assist in developing and maintaining Mental Readiness Programs, ensuring consistent and effective delivery of services across the...

Mar 31, 2026
TH
Associate Quality Specialist
TreeHouse Foods, Inc. Princeton, KY, USA
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Associate Quality Specialist About Us: TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- Own...

Mar 31, 2026
Se
H2FIT: Regional Manager - OCONUS
Serco Frankfort, KY, USA
Position Description & Qualifications Are you passionate about health and fitness and ready to make a significant impact in the lives of those who serve our country? Come be a part of the US Army's groundbreaking Holistic Health and Fitness (H2F) program. H2F is dedicated to improving not just the physical fitness, but the overall well-being of soldiers at all levels. The Holistic Health and Fitness (H2FIT) initiative is the Army's investment in Soldier Readiness. The H2FIT Regional Manager - OCONUS is responsible for personnel management of team members within their region and collaborating with the Program Manager (PM) in the contract's overall performance, achieving performance standards, workforce management, customer satisfaction, contract compliance, and quality control. This position requires access to U.S. Government facilities and systems. This is a remote position; however, candidates must be available to accommodate meetings across Germany, Italy, and...

Mar 30, 2026
Ne
Contract Specialist - NBS
Nelnet Frankfort, KY, USA
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Contract Specialist is responsible for assisting client sales and retention efforts by supporting the end-to-end contract process for the business. The Contract Specialist assists the sales force and other business...

Mar 30, 2026
PT
Client Audit Specialist - Remote
Prime Therapeutics Frankfort, KY, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Client Audit Specialist - Remote Job Description As a member of the Client Audit Management (CAM) team, the Client Audit Specialist is accountable for independently, or in collaboration with senior staff or compliance leader, managing regulatory and/or client-initiated audits. The Specialist is responsible for evaluating and understanding the purpose of various audit types and the related deliverables, developing a holistic understanding of the audit management process, and managing the end-to-end audit activities. This position seeks and obtains additional expertise as indicated from respective Compliance and Operational subject matter experts to meet applicable regulatory, client, and/or functional audit expectations....

Mar 30, 2026
TH
Full time
 
Associate Quality Specialist
TreeHouse Foods, Inc. Princeton, KY, USA
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Associate Quality Specialist About Us: TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- Own It, Commit to...

Mar 28, 2026
PE
Advanced Specialist, Solutioning
Pearson Education Services Frankfort, KY, USA
Advanced Specialist, Solutioning Pearson EL&S seeks an experienced Event and Resource Scheduler (Advanced Specialist, Solutioning) with B2B IT training background to join our remote team. You’ll collaborate with sales to support revenue and company growth, contribute to cross-functional projects, and manage operations. The role reports to the Senior Manager of Sales Operations. Candidates in their supported region are preferred; up to 15% travel may be required, but relocation is not provided Key Responsibilities Post-Sales Implementation: Handle customer training requests, deliver contract-based training, and manage tasks like registration, portal setup, and marketing configurations. Review invoices for accuracy and address billing issues with accounting according to procedures. Communication: Maintain professional and courteous written and verbal interactions, following company policies. Relationship Management: Build strong customer relationships through...

Mar 27, 2026
Uo
Academic Support Specialist II - R108419
University of Louisville Louisville, KY, USA
Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R108419 Minimum Requirements: Bachelor's degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 5 (Salaried) Position Description: The University of Louisville is seeking to hire an Academic Support Specialist II. This position serves as an instructor and academic coach for GEN 103/104: Special Topics in College Mathematics intervention courses. They will provide logistical support for all GEN 103/104 courses and assist with the management of the Math Resource Center (MRC), Speed Tutoring Center, Emporium Math Lab (EML), and all other classroom locations for GEN 103/104 and Math Resources summer programs. Position will be responsible for planning, development, and implementation of summer bridge programs for undergraduate students. They will also...

Mar 27, 2026
UD
Part time
 
EDUCATIONAL AIDE (SPECIAL EDUCATION)
US Department of Defense Education Activity Fort Knox, KY, USA
Summary About the position: This position is located at: Department of Defense Education Activity Southeast District, Fort Knox High School, Fort Knox, KY. Description of Working Environment: Work is performed in a classroom setting. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency The Public Duties Monitoring students during various phases of school day Provides assistance in toileting, feeding, eating and personal hygiene Supports educational efforts in the Special Education classroom and general education classroom as needed Performs administrative tasks such as attendance records, filing, scheduling, and reviewing assignments Works with students in accordance with plans developed by the specialist and educator Participates in Parent Teacher conferences Preparing instructional materials related to classroom lessons...

Mar 24, 2026
BT
Virtual Premier Advisor- Springfield, KY
BB&T Springfield, KY, USA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\ site\ FAQ-1758133253710.pdf) If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request) (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Serve as primary relationship manager for a...

Mar 23, 2026
Fu
Account Executive, MS Sales
Fujifilm Frankfort, KY, USA
Position Overview This position is intended to sell Fujifilm medical imaging devices, options, and service contracts to prospective and existing customers in their assigned territory. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring...

Mar 23, 2026
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