University of Minnesota
MN, USA
Job ID: 373014 About the Job Position Description This position is responsible for providing excellent client service and compassionate, professional handling of a variety of client interaction. Staff in this role, put clients first in everything they do by communicating clearly, respectfully, and professionally with internal and external clients. This includes asking questions, seeking feedback, explaining ideas or policies, actively listening, using proper discretion, anticipating and meeting service needs, and using proper etiquette when communicating face to face, by telephone, or in writing. Customer Contact Center Representatives greet and admit all clients and patients at the front desks of the Veterinary Medical Center, including the Lewis Small Animal Hospital , Piper Equine Hospital, and Large Animal Hospital, as well as schedule appointments and aid clients via phone and email . CCCR's answer questions and...

