10789 call center jobs found

NY HELP Yes Agency Health, Department of Title Call Center Quality Assurance Specialist 1 (NY HELPS) - 79990 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County New York Street Address Division of Eligibility and Marketplace Integration/ Bureau of Quality Management and Change Control Corporate Woods 22 City Albany State NY Zip Code 12211 Duties Description Responsibilities: This Call Center Quality Assurance Specialist 1 within the Division of Eligibility and Marketplace Integration, Bureau of Quality Management will...

Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - 28.90 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Pittsfield, MA - 99 North St Purpose/Objective: Provides superior customer service and demonstrates desire to help responding to calls from both internal and external customers. Serves as the customer service telephone liaison for Berkshire Bank. Responds to inquiries, performs research to resolve issues, educates customers, and promotes Berkshire Banks products and services. Identifies and offers new opportunities and solutions to meet customers needs. Key Accountabilities: Responds to incoming calls from both internal and external customers. Ensures excellent customer service by responding to general account inquiries, deposit and...

Northern Prairie Human Service Zone This position will be remote within the State of ND and will be required to have a dedicated office space in their home environment. This Eligibility Worker position functions as part of the Economic Assistance Unit's statewide call center and customer support team representing the first point of contact for citizens providing an immediate response to questions and concerns. This position is employed by Northern Prairie Human Service Zone as a remote position within North Dakota only . The Economic Assistance Unit provides for the assessment and eligibility determination of applicants for a variety of programs by interpreting and applying complex state, federal, and county policies. This position requires knowledge of community resources and Economic Assistance programs including Temporary Assistance to Needy Families, Health Care Coverage, Supplemental Nutrition Assistance Program, Low-Income Energy Assistance, Child Care...

Call Center Agent – Inside Sales Mad City Windows & Baths, a Renuity Company Full-Time Nights & Weekends Shift Time: 1pm–9pm Saturday & Sunday availability preferred Pay: $16/hr + Uncapped Commission Average earnings: $50,000–$70,000+/year Kickstart Your Career – No Experience Required! Looking to build long-term stability and grow your career with a company that promotes from within? Mad City Windows & Baths—part of the national Renuity family—is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win. Mad City is one of the Midwest’s most trusted home remodeling brands, powered by Renuity’s nationwide network of top-tier renovation companies. Together, we’re transforming the home improvement industry with faster, easier, stress-free experiences for homeowners. With teams operating across 36 states and growing, there’s never been a better time to join. About The Role As a Call...

Call Center Agent – Inside Sales - Part Time Mad City Windows & Baths, a Renuity Company Part Time Nights & Weekends Shift Time: 1pm–9pm Saturday & Sunday availability preferred Pay: $16/hr + Uncapped Commission Kickstart Your Career – No Experience Required! Looking to build long-term stability and grow your career with a company that promotes from within? Mad City Windows & Baths—part of the national Renuity family—is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win. Mad City is one of the Midwest’s most trusted home remodeling brands, powered by Renuity’s nationwide network of top-tier renovation companies. Together, we’re transforming the home improvement industry with faster, easier, stress-free experiences for homeowners. With teams operating across 36 states and growing, there’s never been a better time to join. About The Role As a Call Center Inside Sales Agent ,...

Call Center Agent – Customer Service Mad City Windows & Baths, a Renuity Company Full-Time Nights & Weekends Shift Time: 1pm–9pm Saturday & Sunday availability preferred Pay: $17.50/hr + Uncapped Bonuses Average earnings: $50,000–$70,000+/year Kickstart Your Career – No Experience Required! Looking to build long-term stability and grow your career with a company that promotes from within? Mad City Windows & Baths—part of the national Renuity family—is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win. Mad City is one of the Midwest’s most trusted home remodeling brands, powered by Renuity’s nationwide network of top-tier renovation companies. Together, we’re transforming the home improvement industry with faster, easier, stress-free experiences for homeowners. With teams operating across 36 states and growing, there’s never been a better time to join. About The Role As a...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Sedgwick. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial...

Now Hiring: Onsite Call Center Representative Experience is required*  We are seeking a detail-oriented and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for managing revenue collection for unpaid tolls and maintaining customer accounts. This is a dynamic position that requires a mix of data entry, customer service, and problem-solving skills. Key Responsibilities: Process Toll Data: Identify and approve vehicle images using our computer database, working through high volumes of transactions daily. Manage Customer Correspondence: Handle incoming mail, emails, and faxes, updating customer accounts and responding to requests for information or assistance. Resolve Customer Issues: Process customer appeals and provide information and solutions to common problems. Provide Phone Support: Answer incoming calls from customers, addressing questions about accounts, invoices, and payments. You'll...

Location: HRI Dental Department: Health Services Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support. You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS High School diploma or equivalent PREFERRED REQUIREMENTS 1-2 years experience in telephone sales or telephone-based customer service ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and...

Outstanding Opportunity for CS Pros in Smyrna! Stop looking for a job and start building a career. We are seeking a Call Center Representative for an outstanding Smyrna-based employer known for its positive culture and professional growth. Is this you? You have 1+ years of call center or tech support experience. You are a problem-solver who thrives in a busy environment. You are fluent in MS Office and comfortable navigating multiple systems. You want to work for a company that values excellence. salary: $20 - $21 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Answer inbound calls in a fast-paced environment Take customer orders; authorize product returns Customer service regarding warranty and pricing issues Provide status updates on orders and replacement parts Manage backorders The essential functions of this role include: working in a smoke free environment SkillsInbound Call Center...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Aveanna Healthcare LLC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Inbound Call Center Representative (REMOTE/Full Time) ApplyRefer a FriendBack Job Details Requisition #: 212972 Location: Oklahoma City, OK 73108 Category OT Salary $19.00 per hour Position Details Inbound Call Center Representative Start Date: 3/16/26 Pay: $19/HR Must be available to work Saturdays from 8am – 1pm CST As an Inbound Call Center Representative, you’ll play a vital role for our Patient Support Department, which is our first point of...

Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish) Location: Bronx, NY 10452 Assignment Type: 14-Week Contract Shift: Day Shift | 40 Hours per Week Pay Rate: Up to $34 per hour Position Overview "Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence. Schedule Details 9:00 AM – 5:00 PM (Primary Shift) 40 hours per week 5 days per week Flexibility to work 11:00 AM – 7:00 PM as needed Some Saturdays required (8:00 AM – 4:00 PM) Key Responsibilities Manage incoming and outgoing customer service calls...

Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish) Location: Bronx, NY 10452 Assignment Type: 14-Week Contract Shift: Day Shift | 40 Hours per Week Pay Rate: Up to $34 per hour Position Overview "Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence. Schedule Details 9:00 AM – 5:00 PM (Primary Shift) 40 hours per week 5 days per week Flexibility to work 11:00 AM – 7:00 PM as needed Some Saturdays required (8:00 AM – 4:00 PM) Key Responsibilities Manage incoming and outgoing customer service calls...

Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish) Location: Bronx, NY 10452 Assignment Type: 14-Week Contract Shift: Day Shift | 40 Hours per Week Pay Rate: Up to $34 per hour Position Overview "Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence. Schedule Details 9:00 AM – 5:00 PM (Primary Shift) 40 hours per week 5 days per week Flexibility to work 11:00 AM – 7:00 PM as needed Some Saturdays required (8:00 AM – 4:00 PM) Key Responsibilities Manage incoming and outgoing customer service calls...

Job Title Call Center Supervisor Job Location Virtual role with in-person training. Commutable to Bloomfield, CT, Cary NC, Oriskany NY, Omaha NE or Warwick RI. Candidates must be located within a commutable distance of one of the locations above. Principal Responsibilities Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.? Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results. Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer...

This is a fantastic opportunity to join a high-performing team where you'll be instrumental in providing exceptional customer service. The role involves answering inbound customer calls regarding order inquiries and efficiently resolving customer issues. You will be responsible for handling inbound calls, documenting customer interactions, and ensuring customer satisfaction. This position will be a onsite at the client location. (NOT REMOTE) salary: $16.94 - $16.95 per hour shift: First work hours: 10 AM - 6 PM education: No Degree Required Responsibilities  Accuracy and teamwork are key, as you'll be meticulously documenting interactions and collaborating with colleagues to achieve call center goals.  If you are passionate about customer service and fluent in  English, we encourage you to apply! The Inbound Call Center Representative is responsible for handling all post-order inquiries from customers. Responsibilities include: -Answering incoming calls with a pleasant...

Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish) Location: Bronx, NY 10452 Assignment Type: 14-Week Contract Shift: Day Shift | 40 Hours per Week Pay Rate: Up to $34 per hour Position Overview "Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence. Schedule Details 9:00 AM – 5:00 PM (Primary Shift) 40 hours per week 5 days per week Flexibility to work 11:00 AM – 7:00 PM as needed Some Saturdays required (8:00 AM – 4:00 PM) Key Responsibilities Manage incoming and outgoing customer service calls...

Job Title Call Center Supervisor Job Location Virtual role with in-person training. Commutable to Bloomfield, CT, Cary NC, Oriskany NY, Omaha NE or Warwick RI. Candidates must be located within a commutable distance of one of the locations above. Principal Responsibilities Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.? Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results. Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer...

Job Title Call Center Supervisor Job Location Virtual role with in-person training. Commutable to Bloomfield, CT, Cary NC, Oriskany NY, Omaha NE or Warwick RI. Candidates must be located within a commutable distance of one of the locations above. Principal Responsibilities Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.? Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results. Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer...

Job Title Call Center Supervisor Job Location Virtual role with in-person training. Commutable to Bloomfield, CT, Cary NC, Oriskany NY, Omaha NE or Warwick RI. Candidates must be located within a commutable distance of one of the locations above. Principal Responsibilities Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.? Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results. Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer...

NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade NS Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $21 to $21 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.50 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Avenue City Albany State NY Zip Code 12255 Duties Description Duties include but are not limited to:1. Utilizes various information systems to track and respond to phone call inquiries from students, parents, schools, and lenders regarding higher education funding programs under the purview of HESC. 2. Interprets and explains federal and State rules and...

NY HELP No Agency Children & Family Services, Office of Title Call Center Representative 1 (Hourly) Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $20.42 to $20.42 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Human Services Call Center 80 Broadway City Menands State NY Zip Code 12204 Duties Description Assigned to the OCFS' Human Services Call Center and work within clearly defined guidelines, functioning as the first line staff who responds to verbal, written and electronic inquiries from customers. Duties include but are not limited to:Responding to customer...

Customer Service / Inside Sales Georgetown, KY | Full-Time | On-site We are a Georgetown, Kentucky-based marketing and sales company with a strong 16-year track record of success. We’re growing fast and looking for an experienced Customer Service Representative to join our customer service and inside sales team. What You’ll Do: Drive exceptional customer experiences Follow a proven sales process for success. Track and improve key metrics: call volume, sales conversions. Handle issues with professionalism, we serve many. 3+ years of inside sales or customer service leadership experience (call center or high- volume sales environment preferred)  Excellent communication and conflict-resolution abilities  Proficiency with CRM platforms, Microsoft OƯice, Phone Systems  High energy, positive attitude, and true passion for helping customers  Experience in being a reliable teammate. Why Join Us? Competitive base salary + performance bonuses Monthly Healthcare...

Job Overview We are seeking dynamic and dedicated Call Center Representatives to join our team! In this vital role, you will serve as the first point of contact for our valued members, providing exceptional service and support through phone calls. Your energetic approach and clear communication skills will help resolve inquiries efficiently, ensuring a positive experience for every caller. If you thrive in a fast-paced environment and are passionate about helping others, this opportunity is perfect for you! Responsibilities Answer incoming calls promptly with professionalism and enthusiasm, demonstrating excellent phone etiquette Assist customers by providing accurate information regarding services Use computer skills to navigate multiple systems efficiently during customer interactions. Enter data accurately into databases and update customer records in real-time. Identify customer needs and offer appropriate solutions or escalate complex issues to the relevant...