14453 call center jobs found

Duties The MSA (Telephone Operator) will operate multiple phone lines and transfer calls to hundreds of extensions. Incoming calls include a varied range of local, long distance, and special calls. Additional duties include, but are not limited to: 1. Work collaboratively with VA Medical Center staff to reduce the need for repeat calls and the need to transfer callers. 2. Resolve conflicts with patient care and actively participate in interdisciplinary team huddles, workgroups and performance improvement meetings. 3. May be required to work overtime during evenings and/or weekends as needed during special circumstances. The incumbent may be required to provide backup support in other areas of Call Center on an as needed basis. 4. Determining the nature of the call and assisting with communicating needs regarding appointments, scheduling appointment requests, researching CPRS to determine patient inquiry, medication refills/renewals/tracking, referring the call to the...

Local Non-Profit seeking a Bilingual Call Center Specialist in NE San Antonio. The Resources and Referral Specialist will conduct phone assessments, provide technical and information assistance, and provide resource information to elderly clients and their families. Schedule is Monday Friday, from 8: 00am to 5: 00pm. Pay is $17.35 hourly. Primary Duties: Accepts intake calls from clients and their families and documents clients needs. Interacts with department staff on care coordination such as benefits counseling, Health and Wellness, and nutrition programs. Follows up on voice message left after hours and calls clients back within 24 hours. Ensures calls are answered in a timely manner and in compliance with contractual obligations. Performs other job duties as assigned. Experience/Education: High School Diploma or GED OR 2 years of related experience Bilingual (English / Spanish) To apply, please send your resume to...

Role - L1 Support (Call Center) ,AR Caller Location- Onsite, Bentonville AR  Duration- Full Time Start Date - March 1st 2023 Scheduled Work Hours - 8am to 5pm CST OR 9am to 6pm CST Required - Only USC and Must be a Local to Arkansas State.  Need- Recent College Graduates Or 1yrs of experience with any Calling Or Call Center Experience, And Comfortable with Co-Ordinate with Offshore Team.  Share your resume to aravind.k@qbrainx.com || +1 707 797 5484

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole. Responsibilities Must Be Bilingual in English and Spanish Possible work schedule: Monday - Friday, 8:45 am - 5:15 pm (EST) Monday - Friday from 8am – 8pm and Sat-Sun from...

NEW HIRE TRAINING INSTRUCTOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE DO? Provide onboarding training for the newest members of our customer service and sales team and work with...

Duties The MSA (Telephone Operator) will operate multiple phone lines and transfer calls to hundreds of extensions. Incoming calls include a varied range of local, long distance, and special calls. Additional duties include, but are not limited to: 1. Work collaboratively with VA Medical Center staff to reduce the need for repeat calls and the need to transfer callers. 2. Resolve conflicts with patient care and actively participate in interdisciplinary team huddles, workgroups and performance improvement meetings. 3. May be required to work overtime during evenings and/or weekends as needed during special circumstances. The incumbent may be required to provide backup support in other areas of Call Center on an as needed basis. 4. Determining the nature of the call and assisting with communicating needs regarding appointments, scheduling appointment requests, researching CPRS to determine patient inquiry, medication refills/renewals/tracking, referring the call to the...

R-298775 Description Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole. Responsibilities Must Be Bilingual in English and Spanish Possible Work Schedule Monday - Friday, 8:45 am - 5:15 pm (EST) Monday - Friday from 8am – 8pm...

NEW HIRE TRAINING INSTRUCTOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. _ WHAT DOES SOMEONE IN THIS ROLE DO? Provide onboarding training for the newest members of our customer service and sales team and work with...

NEW HIRE TRAINING INSTRUCTOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE DO? Provide onboarding training for the newest members of our customer service and sales team and work with...

Local Non-Profit seeking a Bilingual Call Center Specialist in NE San Antonio. The Resources and Referral Specialist will conduct phone assessments, provide technical and information assistance, and provide resource information to elderly clients and their families. Schedule is Monday Friday, from 8: 00am to 5: 00pm. Pay is $17.35 hourly. Primary Duties: Accepts intake calls from clients and their families and documents clients needs. Interacts with department staff on care coordination such as benefits counseling, Health and Wellness, and nutrition programs. Follows up on voice message left after hours and calls clients back within 24 hours. Ensures calls are answered in a timely manner and in compliance with contractual obligations. Performs other job duties as assigned. Experience/Education: High School Diploma or GED OR 2 years of related experience Bilingual (English / Spanish) To apply, please send your resume to sunny.Myers@lkjordan.Com ....

CALL CENTER REPRESENTATIVE Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified Call Center Rep’s like you to join our Texas Health family. Position Highlights Work location: Texas Health Resources: 612 East Lamar Arlington, TX 76011 Work environment: Contact Center/Remote Work hours: Full Time (40-Hour week) 8-hour Day Shift Monday-Friday between 730am - 630pm Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served. Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals....

Call Center Financial Clearance Specialist Are you looking for a rewarding career? We’re looking for a qualified Call Center Financial Clearance Specialist like you to join our Texas Health Resources family. Position Highlights Work location: 500 East Border Street, Arlington, TX 76010 – Remote within the Dallas/Fort Worth area Work environment: Patient Financial Experience Call Center Work hours: Full Time, 40 hours/week, Monday-Friday 10am-6:30pm At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. High School Diploma or...

Call Center Financial Clearance Specialist Are you looking for a rewarding career? We’re looking for a qualified Call Center Financial Clearance Specialist like you to join our Texas Health Resources family. Position Highlights Work location: 500 East Border Street, Arlington, TX 76010 – Remote within the Dallas/Fort Worth area Work environment: Patient Financial Experience Call Center Work hours: Full Time, 40 hours/week, Monday-Friday 10am-6:30pm At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. High School Diploma or...

CALL CENTER REPRESENTATIVE Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified Call Center Rep’s like you to join our Texas Health family. Position Highlights Work location: Texas Health Resources: 612 East Lamar Arlington, TX 76011 Work environment: Contact Center/Remote Work hours: Full Time (40-Hour week) 8-hour Day Shift Monday-Friday between 730am - 630pm Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served. Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals....

POSITION TITLE: CALL CENTER REPRESENTATIVE I POSITION ID NUMBER: 6113 DEPARTMENT: MARKETING REPORTS TO: CALL CENTER SUPERVISOR STARTING PAY RATE: $15.75 PER HOUR / $32,760.00 YEARLY FLSA STATUS: NON-EXEMPT HOURLY KEY WORDS : CALL CENTER; CUSTOMER SERVICE, FACILITATOR, BILINGUAL JOB PROGRESSION PATHWAY (FUTURE POSITION ADVANCEMENTS) Call Center Representative I: $15.75 PER HOUR / $32,760.00 YEARLY Call Center Representative II: $18.04 PER HOUR / $37,502.40 YEARLY Call Center Representative III: $19.30 PER HOUR / $40,144.00 YEARLY Call Center Representative, Senior: $20.65 PER HOUR / $42,952.00 YEARLY *Multiple language speakers desired* JOB SUMMARY: This is considered the entry-level training position anticipated to last approximately 12 months. This position assists customers and provides service primarily via telephone. The Customer Care Group plays a significant role in customer service; they are often the first and only contact...

summary $18 - $18.50 per hour temp to perm high school category office and administrative support occupations reference AB_4163459 Do you want to be part of a great company? Do you want to be part of a great team? Do you love helping others and have a sense of urgency with issue resolution? This is the job for you. We are looking for a someone who's comfortable on the phone and awesome customer service skills Available Schedules: 9:00am to 5:30pm 10:00am to 6:30pm 11:00am to 7:30pm 12:00pm to 8:30pm 12:30pm to 9:00pm Two weeks training (training schedule may vary) POSITION WILL BECOME REMOTE ONLY AFTER TRAINING Job Qualifications and Requirements • Good verbal and written communication skills • Dependable and able to adhere to schedule • Effective problem solving skills • Effective listening skills • Customer service orientation • Attention to detail • Ability to work effectively in a high volume and fast paced environment. • Ability to read,...

POSITION OVERVIEW SALES REPRESENTATIVE | SAVANNAH, GA We are hiring full-time sales representatives in the Savannah, GA area who are positive, persuasive, and have the drive to succeed. In this role, you will make outbound calls to acquire new customers and upsell existing ones using needs-based selling strategies - listening, probing, educating - determine the customer's needs and help them select the appropriate products and services. This position offers a competitive base wage and lucrative sales commissions and contest incentives. This is an on-site position at OnBrand24, an MCI Company, located in Savannah, GA. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including...

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole. Responsibilities Must Be Bilingual in English and Spanish Possible work schedule: Monday - Friday, 8:45 am - 5:15 pm (EST) Monday - Friday from 8am – 8pm and Sat-Sun from...

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole. Responsibilities Must Be Bilingual in English and Spanish Possible work schedule: Monday - Friday, 8:45 am - 5:15 pm (EST) Monday - Friday from 8am – 8pm and Sat-Sun from...

Are you ready for a NEW job in 2023!!!!!A local Dallas Hospital is seeking remote Call Center Representatives, with the following experience:  2 years medical experience Call center experience preferred Answering Inbound calls from patients regarding their balance and/or statements We have outbound dialer that calls and drives calls back into the call queue Must have experience talking to patients, taking payments, setting up payment plans, verifying adding insurance, update demographics, verifying insurance online, handling large volume of calls and talking to irate patients We are very patient experience driven so we are looking for that happy, positive personality that patients will love salary: $20 - $21 per hour shift: First work hours: 8 AM - 5 PM education: High` School Responsibilities 1.      Answer all incoming patient/client calls. 2.      Take credit card payments over the telephone and posts to patient’s accounts. 3.      Set up monthly payment plans...

Would you say you have experience providing Stellar, First in class customer service?We have a Call Center Agent Opporunity with a company that is a world wide leader of legal services, serving law firms, corporations, financial institutions and government agencies! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will be responsible for answering inbound and outbound calls, processing email, chat and callback interactions.We are looking for someone that has at least 1 year of call center experience.If you thrive in a Call Center Agent Environment, Click to learn more and be sure to apply!  We'll Schedule online interviews with qualified candidates promptly! **Please provide your Current updated resume with your call center experience to be quickly considered** salary: $16.99 - $17 per hour shift: First work hours: 8 AM - 4 PM education: High` School Responsibilities •...

summary $18.49 - $18.50 per hour temp to perm high school category office and administrative support occupations reference AB_4160595 Would you say you have experience providing Stellar, First in class customer service? We have a Call Center Agent Opporunity with a company that is a world wide leader of legal services, serving law firms, corporations, financial institutions and government agencies! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will be responsible for answering inbound and outbound calls, processing email, chat and callback interactions. We are looking for someone that has at least 1 year of call center experience. If you thrive in a Call Center Agent Environment, Click to learn more and be sure to apply! We'll Schedule online interviews with qualified candidates promptly! **Please provide your Current updated resume with...

3.7 3 hours ago Full Job Description summary $16.99 - $17 per hour temp to perm high school category office and administrative support occupations reference AB_4162453 Would you say you have experience providing Stellar, First in class customer service? We have a Call Center Agent Opporunity with a company that is a world wide leader of legal services, serving law firms, corporations, financial institutions and government agencies! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will be responsible for answering inbound and outbound calls, processing email, chat and callback interactions. We are looking for someone that has at least 1 year of call center experience. If you thrive in a Call Center Agent Environment, Click to learn more and be sure to apply! We'll Schedule online interviews with qualified candidates promptly! **Please provide your...

This position will serve as an annual giving specialist with the primary responsibility to manage the student call center. A team of 10-20 student callers will be assigned a portfolio of roughly 200 prospects each. Student callers will engage with the Florida Tech alumni and parents through electronic, phone, and virtual communication, soliciting financial support and building and engaged community at Florida Tech. Secondarily, the specialist will assist the director of annual giving in maintaining a robust annual giving program at Florida Tech. Job Duties 65% Hire, onboard, and train call center personnel. Coach call center staff through challenging customer service issues. Analyze call center data and prepare reports for the Annual Giving Director and Senior Vice President. Evaluate staff effectiveness and performance bi-annually or on an at-need basis. Develop monthly, quarterly, and annual call center goals and action plans. Prepare work schedules to ensure...