Full time
Okaloosa Gas
FL, USA
POSITION TITLE: CALL CENTER REPRESENTATIVE I POSITION ID NUMBER: 6113 DEPARTMENT: MARKETING REPORTS TO: CALL CENTER SUPERVISOR STARTING PAY RATE: $15.75 PER HOUR / $32,760.00 YEARLY FLSA STATUS: NON-EXEMPT HOURLY KEY WORDS : CALL CENTER; CUSTOMER SERVICE, FACILITATOR, BILINGUAL JOB PROGRESSION PATHWAY (FUTURE POSITION ADVANCEMENTS) Call Center Representative I: $15.75 PER HOUR / $32,760.00 YEARLY Call Center Representative II: $18.04 PER HOUR / $37,502.40 YEARLY Call Center Representative III: $19.30 PER HOUR / $40,144.00 YEARLY Call Center Representative, Senior: $20.65 PER HOUR / $42,952.00 YEARLY *Multiple language speakers desired* JOB SUMMARY: This is considered the entry-level training position anticipated to last approximately 12 months. This position assists customers and provides service primarily via telephone. The Customer Care Group plays a significant role in customer service; they are often the first and only contact...