DXC Technology
Troy, MI, USA
Job Description: This position is to provide technical product support for heavy duty truck components. Responsibilities include technical troubleshooting, warranty adjudication, product support and customer support related to contacts from the Customer's clients and Customer personnel involving customer products, and processing product warranty claims. Representatives provide technical support and warranty adjudication on heavy truck systems for an industry leading customer assistance call center. This position is client facing and spends much time interacting with the client's North American Field Operations as well as providing specialized mechanical/technical support and warranty adjudication for the following product lines to repair facility networks throughout North America (U.S. and Canada). The position also includes the processing and verification of warranty claims. Training would be provided on all products and software used in daily tasks. These heavy truck...

