6812 customer service analyst jobs found

Job Description In this role, you will provide guidance and real-time resolution on a wide range of technical and non-technical customer issues, including but not limited to product compatibility and configuration, support entitlements and validation, workflow inquiries, and domain support troubleshooting. You will serve as a key support contact for clients and staff internal and external. Responsibilities include handling open service requests, implementing fixes (such as running scripts and configuring settings), documenting cases for escalation, analyzing hardware or software issues, and writing case notes in the tracking system. Work is of moderate difficulty and requires some judgment. Support may be delivered via electronic channels (web, email, etc.) or phone, and the role may require working in cross functional environments. Additionally, you will be the point of contact for new customers, introducing and educating them on processes at Oracle Health. You will also...

Job Description In this role, you will provide guidance and real-time resolution on a wide range of technical and non-technical customer issues, including but not limited to product compatibility and configuration, support entitlements and validation, workflow inquiries, and domain support troubleshooting. You will serve as a key support contact for clients and staff internal and external. Responsibilities include handling open service requests, implementing fixes (such as running scripts and configuring settings), documenting cases for escalation, analyzing hardware or software issues, and writing case notes in the tracking system. Work is of moderate difficulty and requires some judgment. Support may be delivered via electronic channels (web, email, etc.) or phone, and the role may require working in cross functional environments. Additionally, you will be the point of contact for new customers, introducing and educating them on processes at Oracle Health. You will also...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Driver License Regional Manager Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4932506) Apply ? Driver License Regional Manager Salary $89,520.00 - $102,960.00 Annually Location Statewide, CO Job Type Full Time Job Number TAA-01333-04.2025 Department Department of Revenue Division Motor Vehicles - Driver License Opening Date 05/09/2025 Closing Date 5/20/2025 5:00 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address FILLING TWO POSITIONS: Region 2 SE Area of Colorado, Region 3, NE Area of Colorado FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information Nicole Hartog, HR Analyst nicole.hartog@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

What we're doing: Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation – that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are: Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments. Job Description Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly...

Title: Curriculum Systems Analyst, Office of the Registrar Department Org: Registrar - 103170 Employee Classification: U1 - Unclassified PSA FT Bargaining Unit: Professional Staff Association Primary Location: MC AD Shift: 1 Job Description The Curriculum Systems Analyst (CSA) is a cross-functional position that manages the overall life cycle of a student’s academic progress by developing, evaluating, and maintaining transfer course and Degree Audit records in the student systems used for academic advising and degree certification. The CSA will assist the Assistant Registrar in establishing UT’s transfer course equivalencies, and when necessary, partner with faculty, admissions, and academic departments. The objective is to ensure that the university delivers the highest level of student customer service, efficient workflow, and accuracy of transfer course evaluation. The CSA will also be involved with maintaining compliance with the Ohio Department of...

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

About the Role Canon USA in Melville, NY is currently seeking a Senior Service Analytics Analyst (Sr Analyst, Service Analytics). The Senior Service Analytics Analyst provides analytical support to the Service Planning Group as well as various levels of Service Management. Supports decision making with in-depth reporting and analysis of Machine, Customer, Technician and Financial performance to ensure future growth and market competitiveness. This position will also review and assess current processes, identify areas for improvement and use all available tools to produce relevant and accurate reporting. Liaison between headquarters and regional Service Management to address issues and ensure clear communication regarding key performance indicators. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Portfolio Analytics & Strategy Analyst Senior you will join the Financial Risk Data Automation & Insights team within PNC's Independent Risk Management organization. This role can be based in Pittsburgh, PA, Cleveland, OH, Houston, TX or Raleigh, NC. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. Experience preferred but not limited to: -Advanced knowledge of SQL and Python. -Intermediate experience in Tableau and Power BI. -Working...

NY HELP No Agency Insurance Fund, State Title Junior Investment Analyst (Multiple Positions) Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $95000 to $105000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.50 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County New York Street Address 199 Church Street City New York State NY Zip Code 10007 Duties Description Description:The New York State Insurance Fund (NYSIF), with over $20 billion of assets under management, is seeking Junior Investment Analysts to assist with all aspects of the agency's Investment operations including the four (4) core investment areas: Risk Analysis; Trading; Portfolio...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments. Job Description Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Senior Analyst - Water Resource Planning Job Type: Business Operations Pay Range $94,022 to $110,613 Location Colorado Springs, CO Date First Posted 5/9/25 Applications are being accepted through: 5/19/25 *If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted. Senior Analyst - Water Resource Planning Colorado Springs Utilities' Water Resource Management department is seeking an analytical professional to manage the data reporting process involving water resource planning and conveyance operations. The work includes a wide variety of data analysis and data handling tasks across different platforms. This position also provides an excellent opportunity to gain valuable experience on various issues critical to water resource management and will provide unique access to the Colorado water community. Responsibilities include:...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. ESSENTIAL RESPONSIBILITIES Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications. Coordinate, monitor, and report on the progress of projects to ensure adherence to...

Lensa is the leading career site for job seekers at every stage of their career. Our client, Highmark Health, is seeking professionals. Apply via Lensa today! Company : Highmark Inc. Job Description : JOB SUMMARY Work With The Pharmacy Medicaid/DSNP Business Unit Business Owners, Stakeholders And Other Management, As Required, To Achieve The Pharmacy Medicaid/DSNP Business Unit Growth Objectives. Organize And Coordinate The Pharmacy Medicaid/DSNP Business Unit Activities To Focus On The Successful Delivery Of Desired Results. Monitor And Evaluate The Progress, Status And Alignment Of Activities. Perform Corrective Action As Needed To Maintain The Viability, Relevance And Timeliness Of The Work. Communicate Regularly And Effectively With Customers Regarding Issues Or Concerns. Responsible For The Following: Perform research on projects and manage and lead projects to successfully meet business objectives. May manage all size projects (small, medium, large,...