637 customer service ii jobs found

Customer Service Representative Position Summary We are seeking a high-energy Customer Service Representative to join our clinical recruitment team. This role is ideal for a professional who excels in a fast-paced environment and possesses the "soft skills" necessary to de-escalate sensitive situations while maintaining high productivity. You will be the primary voice of our recruitment department, ensuring every caller receives a professional, empathetic, and efficient experience. Key Responsibilities Call Management & De-escalation High-Volume Response: Monitor and address telephone calls through the clinical subject recruitment system, managing a quarterly volume of 4,000–5,000 calls. Conflict Resolution: Utilize professional de-escalation techniques to address caller concerns, ensuring a positive experience even during challenging interactions. Efficient Processing: Ensure a response to all inbound and outbound calls, emails, and text messages within a...

We’re glad you’re exploring our Customer Service Associate II position and want to share some of the details. At Fort Wayne Metals, we specialize in producing top-quality wires, cables, and assemblies designed to enhance and safeguard lives. Our products are used in everything from our customers’ stents and surgical robots to aircraft and automobiles. At our essence, we are thinkers, innovators, and problem solvers, leveraging our knowledge of materials to create customized solutions for our customers. Join us in our dedication to making a tangible impact through our advanced materials and superior products. Overview The CSA II will perform customer service functions for new and existing accounts in specialized area of quotation or cases. This position is on-site in our Fort Wayne Metals facility in Fort Wayne, Indiana and will support customer service functions for our Ireland facility. Education & Experience Requirements...

Reference #: 121980 Description InterMetro Industries is seeking a Customer Service Representative II (CSR II) for our Corporate HQ located in Wilkes-Barre, PA. The Customer Service Rep II provides consistent, exceptional support of daily activities with customers, sales representatives, internal customers and department members in maintaining proper level of service. This position has assigned territory responsibilities. We are seeking an individual who enjoys being a valued member of a driven team, building positive and collaborative relationships, managing multiple priorities in a fast paced environment, and opportunities to develop your skills and expertise. Primary Responsibilities include: Provide timely support via phone, email or live chat to customers regarding orders, product, services, problem situations or other inquiries. Refer customers to CS Supervisors or designated resource as required. Record details of customer contacts and actions taken. Manage assigned...

Summary: The Logistics Customer Service Representative (CSR) II is responsible for taking inbound customer inquiries via phone and email for our Jewelers Mutual Shipping Solution product. This is done by supporting clients’ needs and inquiries and carrying out the operational tasks necessary to deliver logistic services strictly in accordance with the company’s security protocols as outlined in standard operating procedures. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s...

Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. www.GoKinetic.com __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ About the Role: Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. What You'll Do: Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and...

Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. www.GoKinetic.com _________________________________________________________ About the Role: Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and test...

Department Information This posting is only open to residents of the State of Colorado at the time of submitting your application. Consider joining the dedicated people of the Colorado Department of Natural Resources. It’s our mission to manage and conserve Colorado’s natural resources for the benefit of people today – and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children. We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado’s natural resources for today – and tomorrow. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. In addition to offering rewarding, meaningful work, we offer: Medical and Dental plans Strong, flexible retirement...

Work Location: New York, New York, United States of America Hours 40 Pay Details $92,220 - $149,310 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business Audit Job Description The Audit Manager II is a senior-level leader within the U.S. Financial Crimes Regulatory Issue Validation Audit...

Merchants Bank, Winona, has an opening for a part-time Item Processor (generally 15-20 hours/week). Starting times are 3pm Monday through Friday. Ending time will be between 6:30 - 7:30pm based on employee rotation. Duties include verifying and balancing daily bank transactions and reports, completing all types of electronic file processing, working with cash letters, completing adjustment notices, and numerous nightly reports and duties. Must have a high degree of accuracy and attention to detail, ability to multi-task and focus in a fast paced environment, and excellent customer service skills. Merchants Bank offers competitive wages and benefits for our part-time employees including vision insurance, 401(k) retirement plan; bonus plan; paid time off; and a variety of voluntary supplemental insurance options. Please click on Apply Now or apply in person at Merchants Bank, Winona (102 E 3rd Street). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an...

Work Location: New York, New York, États-Unis d'Amérique Hours 40 Pay Details $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business Ressources humaines Job Description The Senior Recruiter II leads the development/design/delivery of effective talent acquisition and...

The recruitment is exempt from the hiring freeze (Administrative Order 358 This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time. What You Will Be Doing Forensic Technician 1 incumbents develop the knowledge and skills necessary to perform the following tasks: Evidence Handling: receive evidence submissions; barcoding, storage, transfer, inventory, and return of evidence items, to include biological and other potentially hazardous material; maintain evidence chain of custody and protect evidence from loss or damage Data Entry: enter and upload case information into the Laboratory Information Management System (LIMS), document notes and case communications Laboratory and Customer Support: ensure that evidence and case information is accurate and that the items are ready for testing, communicate with customers regarding evidence submission errors and...

Shift Monday - Sunday - 3rd Shift (Night/Overnight) Maintenance Technician II Pay: $27.10 per hour + $1.25 shift differential Shift: Sunday-Tuesday and Every Other Saturday or Wednesday-Friday and Every Other Saturday, 5:00PM-5:15AM Location: York, PA The Maintenance Technician II is responsible for maintaining machinery to ensure both safety and productivity. This role supports preventative maintenance, equipment validation, and team development within the co-pack environment. Primary Responsibilities Set up and maintain machinery in the co-pack area. Maintain machinery in accordance with the Preventative Maintenance Program. Ensure the area complies with current safety standards. Assist in the Equipment Validation Process. Use eMaint proficiently for troubleshooting and documenting repairs and maintenance tasks. Assist in the development and mentoring of department talent. Perform miscellaneous tasks as assigned by the Operations Manager and Co-Pack...

Summary This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval - award amount (up to $200 -000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy Education: Candidates must meet one of the following: Hold a master's degree or doctoral degree in...

Job Title Maintenance Supervisor, Multifamily Miller Landing (https://www.livemillerlanding.com/?p=1&nocache=1) Job Description Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents. Job Description ESSENTIAL JOB DUTIES: Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents. Completes resident service request in a timely manner. Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general...

Job Title Building Maintenance Technician II Job Description Summary Responsible to assist with the operation troubleshooting, diagnostics, housekeeping, and repairs on commercial buildings, industrial systems, vehicles, grounds, and maintenance equipment for assigned properties/facilities. Job Description • Assist with troubleshooting and repairs of buildings and installed systems to include: packaging and handling machinery, plumbing systems, kitchen equipment, roofs, drains, shop, grounds equipment, and HVAC• Clean, lubricate, and service a wide variety of pumps, valves, pneumatic controls, electrical, mechanical, and hydraulic devices• Assist with installation and modification of building equipment and systems• Replace and repair building finishes such as ceiling tiles, door hardware, wall paper, and can paint walls, piping, floors and equipment• Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings...

Clinical Placement Scheduler (Administrative Assistant II or III - Open Rank) Clinical Placement Scheduler (Administrative Assistant II or III - Open Rank) - 39209 Classified Staff Description University of Colorado Anschutz Medical Campus Department: College of Nursing Job Title: Clinical Placement Scheduler (Administrative Assistant II or III - Open Rank) Position #: 00832598 - Requisition #:39209 Job Summary: The Clinical Placement Scheduler provides administrative support for the clinical placements process for undergraduate and graduate nursing students, ensuring a smooth, efficient, and timely process. Key Responsibilities: Clinical Placements Administration (80%) Collaborate with faculty and clinical agencies to meet student placement needs. Contribute to accurate scheduling and timely communication with faculty, agencies, and students. Manage competing work priorities effectively. Maintain strong agency partnerships with excellent...

At Gerdau, we empower our people to grow, thrive, and make a difference—together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose Job Summary The Yard Operator II has a variety of duties and a broad skill set that makes this position an important part of operational needs. The Yard Operator II requires moderate complex knowledge of scrap grading. The Yard Operator II will assist in several aspects of daily operational needs such as scrap inspection, ferrous and non-ferrous purchasing, mobile equipment operation, and performing general maintenance duties. The Yard Operator II will be expected to safely operate a material handling crane or loader in order to accomplish daily tasks. They must communicate regularly with the scale, supervisor, other coworkers, and...

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. Collect delinquent student loans to protect assets. Manual outbound collection attempts are initiated via auto-dialer. Initiate a small percentage of incoming calls. Starting pay rate of $15.75 per hour. In addition, there is a commission plan of up to $1,250 per month. To be eligible for this role you...

JOB REQUIREMENTS: Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.If disability related accommodations are needed, please contact...

In accordance with corporate policies and procedures, as a member of the Branch Distribution Center team, the Warehouse Associate II will perform the entire range of receiving, storage, order picking, packaging, strapping, shipping, document control, physical inventory and warehouse maintenance functions in support of customer orders. The incumbent will use on a full time basis, materials handling equipment, both manual and mechanized. Essential Functions of this Position Receive material into the Distribution Center from manufacturers and other sources. Products may be received via freight carriers, parcel services, local vendor deliveries, FedEx, UPS, and U.S. Postal Service. Follow Branch receiving procedures in the checking of cases for the correct amount, condition, and packaging of product Place incoming stock in assigned locations. Label the product per client instructions Ready shipments for induction into UPS, USPS, and LTL. Strictly follow customer...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description The Data Integrations Analyst II plays a key role in the design, enablement, enhancement, and management of data integration implementations of the GuidingCare® application. The Data Integrations Analyst works closely with customer liaisons and the engineering team on gathering customer data and information requirements as a key enabler of data ingestion and transformation and the company's end-to-end technology solutions. Essential Duties And...

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction. ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state. Our vision: Alaska Native people are the healthiest people in the world. ANTHC offers a competitive and comprehensive Benefits...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PILOT. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail...

Secretary II - Scotts Bluff County Extension Office Scotts Bluff County Extension Office is currently accepting applications for a full-time Secretary II. Work involves performance of complex clerical operations which require the exercise of independent judgment based upon knowledge gained through experience. Work decisions are made in accordance with established precedents and departmental policies. Duties include but are not limited to typing a variety of forms, correspondence and documents; verifying, entering and processing specific legal, financial or client information; and providing direct services to clientele requiring considerable independent action and discretion in disposing of minor problems or questions encountered. General supervision is received from an administrative superior with work reviewed in the form of accuracy, completeness of records and compliance with departmental policies. Experience with marketing promotion design, conflict resolution, and...