1301 desk analyst jobs found

Job Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst for a contract to hire opportunity. This individual will be responsible but not limited to the following, will be joining a brand-new team of 12 analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual...

Working Title: Enterprise Service Desk Analyst Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 92968 Location : St. Paul Telework Eligible : Yes #LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 03/25/2026 Closing Date : 03/31/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Enterprise Service Desk / End User Support Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday Travel Required : No Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually Starting Salary up to $39.73/hourly and $82,956/annually with room to grow within the full salary range over time. Current state employees' salaries will be evaluated based on employment contract. Classified Status...

As the Help Desk Analyst, you will assist PPG Refinish with support for PPG customers. We achieve support by ensuring the Help Desk analysts provide comprehensive customer support that far exceeds competitors. This support involves working with collision shops, paint distributors and PPG's sales team, Microsoft Windows software, computers, computer peripherals and basic computer networks. Support is provided primarily by staffing and answering phone calls combined with remote support tools facilitating connection into customer computers. We handle calls in a sensible fashion and escalate them, as needed, for a timely resolution. Responsibilities Provide phone coverage for incoming customer calls. Be proficient at handling calls quickly. Require escalating when necessary to assure that we answer incoming calls promptly. Master PPG Software – ex. Paint Manager Legacy, Pant Manger XI, Color Accurate and others as they are developed. Master subscription management...

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM – 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing like that. The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Bilingual (Italian/English) Service Desk Analyst Req number: R7295 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

Job Summary The IT Service Desk Analyst provides advanced technical support and exceptional customer service to users across the organization. Operating with minimal supervision, this role is responsible for diagnosing and resolving complex hardware, software, and networking issues across PC, Mac, and mobile platforms. The Analyst serves as a primary support point for all end-user technology needs, ensuring a reliable and high‑quality IT experience. SHIFT - Sunday-Thursday 6am-3pm location: New York, New York job type: Solutions salary: $30 - 32 per hour work hours: 6am to 3pm education: Bachelors Responsibilities Position Summary The IT Service Desk Analyst provides advanced technical support and exceptional customer service to users across the organization. Operating with minimal supervision, this role is responsible for diagnosing and resolving complex hardware, software, and networking issues across PC, Mac, and mobile platforms. The Analyst serves as a primary...

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of...

Associate Service Desk Analyst - 6 month contract Location: St. Louis, MO Why WWT At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate...

Service Desk Analyst Req number: R7293 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

job summary: The IT Service Desk Analyst provides advanced technical support and exceptional customer service to users across the organization. Operating with minimal supervision, this role is responsible for diagnosing and resolving complex hardware, software, and networking issues across PC, Mac, and mobile platforms. The Analyst serves as a primary support point for all end-user technology needs, ensuring a reliable and high‑quality IT experience. SHIFT - Sunday-Thursday 6am-3pm     location: New York, New York job type: Solutions salary: $30 - 32 per hour work hours: 6am to 3pm education: Bachelors   responsibilities: Position Summary The IT Service Desk Analyst provides advanced technical support and exceptional customer service to users across the organization. Operating with minimal supervision, this role is responsible for diagnosing and resolving complex hardware, software, and networking issues across PC, Mac, and mobile platforms. The Analyst serves as a...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...

Service Desk Analyst Req number: R7292 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and...