Contract
BURGEON IT SERVICES LLC
Plano, TX, USA
Position: Senior Lead Desktop Support Engineer Location: PLANO, Texas Onsite Duration: Long Term Contract Note: Face to face Interview [Tech m limited 5733 democracy drive, suite 200 Plano Texas 75024 PLANO, Texas Onsite] Please share the resume by mail Job Description: Single point of contact for end user to receive support and maintenance for computers and network system Ensure that Incidents and Service Requests have been dealt with to the Business user s satisfaction Ensure that response time and resolution time objectives are met as defined in the SLA Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Customize desktop hardware to meet user specifications and site standards. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime. Working knowledge of SCCM, AD, Exchange 2007/2010, DHCP, DNS...