3487 digital content strategist jobs found

Job Description Business Title: Digital Customer Success & Content Strategist Job Title: Customer Account Management P17 Job Summary: We are seeking a hybrid Digital Customer Success Program & Content Strategist to build scalable digital engagement programs and create high-quality customer education content that powers adoption, satisfaction, and retention across our SaaS products. This role uniquely combines technical execution using Gainsight PX & Journey Orchestrator with strategic content development , enabling customers to adopt and use our platform confidently while reducing friction and supporting scalable Customer Success operations. This is a hands-on, execution-driven role: you will build in-app programs, orchestrate lifecycle journeys, draft customer-facing content, run experiments, and deliver measurable outcomes that improve customer health at scale. Key Responsibilities: 1. Build and Operate Digital Customer Success...

NY HELP No Agency Motor Vehicles, Department of Title Public Information Specialist 1 (Digital Content), G-18 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 6 Empire State Plaza Swan Street Building City Albany State NY Zip Code 12228 Duties Description NYS Department of Motor Vehicles' Marketing Department is seeking a dedicated person with experience in marketing, in particular social media, to lead agency social media strategy and coordinate social media accounts.What You Will Do: -...

Description Duties Description NYS Department of Motor Vehicles' Marketing Department is seeking a dedicated person with experience in marketing, in particular social media, to lead agency social media strategy and coordinate social media accounts. What You Will Do The Social Media Specialist, with the Marketing Director, will set strategy for all agency social accounts. You will develop, approve, upload, and manage social media content, including scheduling and performance analysis. You will work cross-functionally to create engaging social media content, including support the creation of multimedia assets, including graphics, photography, and video; ensure consistency and quality. You will keep track of current trends and utilize information from social media listening tools to create engaging, creative content as well as monitor state and federal news to inform digital content and strategy. You will set, track, and report on social media KPIs to key...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description NYS Department of Motor Vehicles' Marketing Department is seeking a dedicated person with experience in marketing, in particular social media, to lead agency social media strategy and coordinate social media accounts.What You Will Do: • The Social Media Specialist, with the Marketing Director, will set strategy for all agency social accounts. • You will develop, approve, upload, and manage social media content, including scheduling and performance analysis. • You will work cross-functionally to create engaging social media content, including support the creation of multimedia assets, including graphics, photography, and video; ensure consistency and quality. • You will keep track of current trends and utilize information from social media listening tools to create engaging, creative content as well as monitor state and federal news to inform digital content and strategy. • You will set,...

About the Role We're looking for a Director of Paid Media who is exceptional at two things: managing people and managing client relationships. You'll lead a team of Associate Directors, own the health of our paid media accounts, and be the person clients trust when the stakes are high. If you're someone who thrives in the details, leads by example, and gets energized by building teams that perform consistently — we want to talk. Our paid media team is made up of the sharpest practitioners in performance marketing, who run sophisticated programs for the most recognized names in B2B. Our team members are senior, client-savvy, and deeply fluent in Directive's DiscoverabilityOS methodology. The Director of Paid Media creates structure, accountability, and systems in the day-to-day of Directive’s largest division so the team never misses a beat and clients always have a leader in their corner. If you lead by making others better, and you're energized by running a fast-moving team...

About the Role We're looking for a Director of Paid Media who is exceptional at two things: managing people and managing client relationships. You'll lead a team of Associate Directors, own the health of our paid media accounts, and be the person clients trust when the stakes are high. If you're someone who thrives in the details, leads by example, and gets energized by building teams that perform consistently — we want to talk. Our paid media team is made up of the sharpest practitioners in performance marketing, who run sophisticated programs for the most recognized names in B2B. Our team members are senior, client-savvy, and deeply fluent in Directive's DiscoverabilityOS methodology. The Director of Paid Media creates structure, accountability, and systems in the day-to-day of Directive’s largest division so the team never misses a beat and clients always have a leader in their corner. If you lead by making others better, and you're energized by running a fast-moving team...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

About the Role We're looking for a Director of Paid Media who is exceptional at two things: managing people and managing client relationships. You'll lead a team of Associate Directors, own the health of our paid media accounts, and be the person clients trust when the stakes are high. If you're someone who thrives in the details, leads by example, and gets energized by building teams that perform consistently — we want to talk. Our paid media team is made up of the sharpest practitioners in performance marketing, who run sophisticated programs for the most recognized names in B2B. Our team members are senior, client-savvy, and deeply fluent in Directive's DiscoverabilityOS methodology. The Director of Paid Media creates structure, accountability, and systems in the day-to-day of Directive’s largest division so the team never misses a beat and clients always have a leader in their corner. If you lead by making others better, and you're energized by running a fast-moving team...

About the Role We're looking for a Director of Paid Media who is exceptional at two things: managing people and managing client relationships. You'll lead a team of Associate Directors, own the health of our paid media accounts, and be the person clients trust when the stakes are high. If you're someone who thrives in the details, leads by example, and gets energized by building teams that perform consistently — we want to talk. Our paid media team is made up of the sharpest practitioners in performance marketing, who run sophisticated programs for the most recognized names in B2B. Our team members are senior, client-savvy, and deeply fluent in Directive's DiscoverabilityOS methodology. The Director of Paid Media creates structure, accountability, and systems in the day-to-day of Directive’s largest division so the team never misses a beat and clients always have a leader in their corner. If you lead by making others better, and you're energized by running a fast-moving team...

Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and...

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? About The Role: The Content Strategist is a crucial, client-facing role that is...

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. If you're ready to explore future opportunities and be part of a team that values creativity, strategy, and results, we’d love to...

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. If you're ready to explore future opportunities and be part of a team that values creativity, strategy, and results, we’d love to...

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses. *This role is listed internally as Senior Account Strategist, Paid Media * Roles & Responsibilities: Oversee and lead a collection of Paid Media accounts Serve as direct support to...

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? About The Role: The Content Strategist is a crucial, client-facing role that is...

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? About The Role: The Content Strategist is a crucial, client-facing role that is...

Are you a bold communications leader with a passion for B2B storytelling and a builder's mentality? Do you thrive at the intersection of PR, media, influencer strategy, and organic social and love to build and operate? Then you may be the Head of PR & Communications of our dreams. Directive is a leading marketing agency for B2B and SaaS companies. We've built a reputation as the go-to agency for enterprise brands that want to solve complex B2B advertising challenges. This is a rare opportunity to be the key leader of a growing practice area, defining how Directive’s clients are discoverable across PR, influencer, and organic social. We've experienced significant growth and have stayed true to our culture: the best idea wins. We're future-focused and are looking for the right communications leader — someone who's equal parts strategist, builder, and storyteller — to join us at this pivotal moment. The Role The Head of PR & Communications is a senior...

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses. *This role is listed internally as Senior Account Strategist, Paid Media * Roles & Responsibilities: Oversee and lead a collection of Paid Media accounts Serve as direct support to...

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses. *This role is listed internally as Senior Account Strategist, Paid Media * Roles & Responsibilities: Oversee and lead a collection of Paid Media accounts Serve as direct support to...