20 family concierge specialist jobs found

Primary Purpose The Family Concierge Specialist role utilizes organizational, problem-solving, and people skills to provide real-time support to Bright Horizon's network of families. The Family Concierge Specialist is responsible for conducting customized needs assessments and researching the best resources to create unique and personalized care plans to support eligible employee's needs. Using independent judgment and industry knowledge to determine the best course of action, the Family Concierge Specialist role provides one-on-one personalized support for families by communicating via email, phone, text or virtually with employees. The concierge will identify proactive ways to support the employee through the care planning process and will continue providing care solutions and education of available benefits throughout the employee's caregiving journey. This role requires self-management of a case load with significant independent decision making and time management skills....

Primary Purpose The Family Concierge Specialist role utilizes organizational, problem-solving, and people skills to provide real-time support to Bright Horizon's network of families. The Family Concierge Specialist is responsible for conducting customized needs assessments and researching the best resources to create unique and personalized care plans to support eligible employee's needs. Using independent judgment and industry knowledge to determine the best course of action, the Family Concierge Specialist role provides one-on-one personalized support for families by communicating via email, phone, text or virtually with employees. The concierge will identify proactive ways to support the employee through the care planning process and will continue providing care solutions and education of available benefits throughout the employee’s caregiving journey. This role requires self-management of a case load with significant independent decision making and time management...

Primary Purpose The Family Concierge Specialist role utilizes organizational, problem-solving, and people skills to provide real-time support to Bright Horizon's network of families. The Family Concierge Specialist is responsible for conducting customized needs assessments and researching the best resources to create unique and personalized care plans to support eligible employee's needs. Using independent judgment and industry knowledge to determine the best course of action, the Family Concierge Specialist role provides one-on-one personalized support for families by communicating via email, phone, text or virtually with employees. The concierge will identify proactive ways to support the employee through the care planning process and will continue providing care solutions and education of available benefits throughout the employee’s caregiving journey. This role requires self-management of a case load with significant independent decision making and time management skills....

Specialist, Admissions & Recruiting - Online Programs Posting Number: 0001037 Reports to: Director, Admissions & Recruitment Department: Admissions & Recruitment Classification: Non-Exempt Full or Part-time: Full Time Job Summary: Responsibility for meeting individual and institutional goals related to the recruitment of online students, including adult learners and transfer students. This includes building and maintaining relationships with prospective online students, regional employers, non-profits, and local businesses; working collaboratively with Marketing to maximize the conversion of online applicants to enrolled students; and assisting with general Admissions tasks. This is NOT a fully remote position. Essential Functions: 1. Recruits online students, including adult learners, transfer students, returning students, and students enrolling for personal interest and community education programs. 2. Manages prospective...

External Support Specialist Main Office Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment. Job Duties Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential) Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential) Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential)...

JOB TITLE: Program Specialist, Community-Based REPORTS TO: Manager of Community-Based Programs SUPERVISORY RESPONSIBILITY: No FLSA STATUS: Non-exempt, Salary LOCATION: Hybrid with on-site requirement in Nashville, TN BIGGER AND BETTER TOGETHER About Us For over 50 years, Big Brothers Big Sisters of Middle Tennessee has served young people in the Middle TN region. Our work supports our belief that every child has the ability to succeed and thrive in life. Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (Bigs) and youth (Littles). Through our commitment to quality, innovation, and the passion we have for our work, we develop and sustain positive, life-changing relationships that have a direct and lasting impact on the lives of our youth and the adults who mentor them. Our Mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. As noted by our Vision ,...

Thank you for considering Progyny! The Contact Center Project Manager is responsible for planning, coordinating, and executing initiatives that impact contact center operations. This role ensures projects are delivered on time, within scope, and with a clear understanding of operational impact—while protecting service levels, efficiency, and employee experience. This role serves as the central intake and governance point for all contact center change initiatives. What You'll Do... Project Intake & Governance Manage centralized intake of all initiatives impacting the contact center. Assess project requests for volume, staffing, AHT, and operational impact. Ensure initiatives follow established approval and prioritization processes. Project Execution Develop detailed project plans including timelines, dependencies, risks, and deliverables. Coordinate cross-functional partners including Operations, WFM, Enablement, IT, and Analytics. Monitor...

Location: Mary Ellen Falzone Diabetes Center Department: Pediatric Specialty Weekly Hours: 40 Status: Full time Shift: Variable (United States of America) Job Summary: ProMedica Physicians Group (PPG) is seeking an Advanced Practice Provider in Pediatric Endocrinology in Toledo, Ohio. Opportunity Highlights: Schedule- Monday through Friday 8a-4:30p Diagnose and provide comprehensive care for pediatric endocrine conditions Coordinate care with pediatric specialists in cardiology, critical care, gastroenterology, hematology/oncology, neonatology, pulmonology, and surgery Home On Call Responsibilities (Includes weekends/holidays)- Consult Only Service- two per month required, additional shifts available to pickup for compensation Join a team of 2 board-certified pediatric endocrinologists and 3 APP-CNPs Access to a robust diabetes program with 3 full-time diabetes educators and social work support Teach...

Thank you for considering Progyny! The Role of Leave and Benefits SME deliver a unique experience to our members that's creates a low-pressure actionable experience and builds confidence on what members can tackle in the moment and provide time to think through future should do’s and to do’s while they grow their family. Role description... Support members with compassion and expertise by guiding them through their employer benefits and time‑off plans during inbound calls, emails, and secure messages. Collaborate with internal cross functional teams to create a holistic approach that transitions well throughout our product line offerings. Provide clear, comprehensive education on employer benefits—including healthcare, financial protection, leave programs, tax‑saving plans, supplemental benefits, and state leave policies—ensuring each member feels confident and supported. Deliver low pressure benefits guidance that reduces stress, helps members focus on...

Thank you for considering Progyny! The Marketing Associate will join Progyny’s Enterprise Marketing team to provide dedicated, hands-on support for our new business pipeline and segment marketing initiatives. You’ll work closely with Sales, product marketing, and other cross-functional partners to develop sales materials, manage inbound requests, and deliver customized assets across our new business verticals. The ideal candidate is a personable, detail-oriented, self-starter who brings 2–4 years of marketing or sales enablement experience, strong project management and presentation skills, and thrives in a fast-paced, highly collaborative environment. What you'll do... Create enablement materials; respond to inbound requests from the Sales team for custom materials, content updates, and collateral to support their pipeline – owning process from intake to delivery Build and update content in our sales enablement platform (Seismic) and support usage and...

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of...

Thank you for considering Progyny! We’re looking for a dynamic social media leader to take our brand presence to the next level. This role will own the social media strategy and associated content development across all platforms, driving innovation, engagement, and measurable impact. You’ll lead a team of passionate creators, collaborate with executives, and serve as the conduit between organic and paid social efforts. What you'll do... Own Social Media Strategy: Develop and execute a comprehensive social media strategy across all platforms to grow brand awareness and engagement, inclusive of defining frequency, reposting, 3rd party engagement, ambassador recruitment, and more. Build Content Strategy: Lead the development of overarching content strategy and content planning to support the business, with focus on thought leadership and brand story telling. Oversee Content Creation: Manage development of content (social posts, LI articles, surveys, videos,...

Thank you for considering Progyny! The Role of Leave and Benefits SME deliver a unique experience to our members that's creates a low-pressure actionable experience and builds confidence on what members can tackle in the moment and provide time to think through future should do’s and to do’s while they grow their family. Role Description... Support members with compassion and expertise by guiding them through their employer benefits and time‑off plans during inbound calls, emails, and secure messages. Collaborate with internal cross functional teams to create a holistic approach that transitions well throughout our product line offerings. Provide clear, comprehensive education on employer benefits—including healthcare, financial protection, leave programs, tax‑saving plans, supplemental benefits, and state leave policies—ensuring each member feels confident and supported. Deliver low pressure benefits guidance that reduces stress, helps members focus on what matters...

Position Title : Senior Development Officer Department : Advancement Reports to : Vice President for Advancement Classification : On-site; Full-time, Salary, Exempt, 37.5-hour workweek Anticipated Start Date : Open Until Filled WHERE PHILANTHROPY MEETS PURPOSE At a moment of momentum and meaning, Christian Theological Seminary invites an experienced fundraising professional to help shape the future of theological education. As we advance a pivotal comprehensive campaign, the Senior Development Officer will play a central role in cultivating generosity that expands access, strengthens leadership, and advances the public good. This is an opportunity for a seasoned major gifts fundraiser who believes philanthropy is not merely transactional-but transformational. Rooted in equity, access, and justice, CTS is a place where faith, intellect, and impact converge. The Senior Development Officer will join a mission-driven advancement team and serve as a key...

Patient Concierge Dental Receptionist Company: King of Prussia a.k.a Endodontic Specialists Location: 1220 Valley Forge Rd #40, Phoenixville, PA 19460 Website: https://endodonticspecialists.com/ Job Type: Full-Time | Non-Exempt | Work Schedule: (4) Days a Week, (potential option for (5) days Pay Range: Competitive salary About Us At King of Prussia, also known as Endodontic Specialists, we pride ourselves on delivering exceptional patient care in a warm, respectful, and supportive environment. Guided by our core values—integrity, respect, passion, community, selflessness, adaptability, and continuous learning—we are committed to excellence for both our patients and our team. We are currently seeking an enthusiastic and detail-oriented Patient Concierge to be the welcoming face of our practice. This role is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare setting, and is eager to grow within the dental field. What We’re...

Thank you for considering Progyny! The CallMiner Developer Speech Analyst is an integral part of the Progyny Operations/QA Team, your responsibilities include expert data/business analysis, peer coaching & training, Identifying, and defining objectives for projects, providing direction, platform expertise, best practices & process improvement identification. This role ensures our teams follow best practices by analyzing all data withing the CallMiner platform. You will also evaluate multi-channel data sets for actionable insights, presenting key findings to leadership, and providing ongoing thought leadership to stakeholders. The position requires a highly disciplined self-starter, who thrives on managing projects with conflicting priorities. A balance of technical and soft skills is essential. Interest in artificial intelligence, machine learning, data modeling, API extraction and SQL query is a plus. What You’ll Do… Configure database for CallMiner User Interface...

Thank you for considering Progyny! Progyny’s mission puts our technology platform in the enviable position of very evident purpose: directly supporting the family building journey of millions of individuals. Software engineering of our platform and supporting capabilities is a critical function in bringing the associated business goals to life, enabled by best-in-class technology patterns and practices. Full-stack engineers in our technology team function primary in support of surfacing information and functions to our users, but regularly lean in across a variety of business functions and architecture components to build data services, develop user interfaces, and prototype new innovative technology functions. In addition to the above, some specific success criteria in this role: Show an understanding of the patterns expected in scalable healthcare software systems, but with a desire to push the boundaries of what effective technology can improve upon. Maintain...

Thank you for considering Progyny! Progyny’s mission puts our technology platform in the enviable position of very evident purpose: directly supporting the family building journey of millions of individuals. Software engineering of our platform and supporting capabilities is a critical function in bringing the associated business goals to life, enabled by best-in-class technology patterns and practices. Full-stack engineers in our technology team function primary in support of surfacing information and functions to our users, but regularly lean in across a variety of business functions and architecture components to build data services, develop user interfaces, and prototype new innovative technology functions. In addition to the above, some specific success criteria in this role: Show an understanding of the patterns expected in scalable healthcare software systems, but with a desire to push the boundaries of what effective technology can improve upon. Maintain...

Thank you for considering Progyny! Progyny is looking for a Client Accountant, Revenue and Cash Conversion to drive transformative change within the Finance Operations group and the broader Finance team. This data-driven role requires a deep understanding of our business and will report to Manager, Revenue and Cash Conversion while frequently engaging with our leadership team. What you'll do... Manage invoicing and payment processes for Progyny’s Employee Per Month (PEPM) clients and new products Partner with cross-functional teams to ensure timely and accurate client payments Strategize and deliver solutions for the Finance organization to support business growth and evolving needs Analyze client payment trends and identify outstanding balances using tools such as Power BI dashboards, Unapplied Cash reports, Salesforce, and Intacct Ensure timely and accurate invoicing, including gathering necessary stakeholder information and submitting invoices...

Thank you for considering Progyny! Progyny is seeking a Director of IT who balances visionary leadership with deep-rooted technical expertise. This role is designed for a hands-on leader who has spent the last decade leading high-performing teams while remaining a subject matter expert in the core technology systems we use to deliver our technology experience to all users. The ideal candidate will be the primary architect and guardian of our digital infrastructure, ensuring that our security posture, automation workflows, and identity management systems are best of breed. This role won’t just manage the department; it will set the technical standard for how we leverage our technology tools to leverage business performance. We work in a team environment and expect a proactive approach to tackling our day-to-day tasks as well as jumping into priority and emergency situations. What you'll do... Strategic Leadership: Direct the IT department's roadmap, aligning...