Sunrise Systems Inc
Coppell, TX, USA
Title: Desktop support Location: Coppell, TX 75019 Duration: 1 year contract with high possibilty of hire Job Description: The Field Engineer to function as Team Leader or provide VIP level support at critical client campus locations. Experienced in desk side support and must possess a high degree of troubleshooting in addition to exceptional interpersonal skills. Performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, Storage Devices, at customer sites, and/or depot locations. May be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Applies personal knowledge to resolve product support issues that could not be addressed by service desk. Assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging...