5075 help desk jobs found

Title: Help Desk Specialist   Our DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a  Help Desk Specialist.  This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible.   Here’s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going data management processes for CCMR Insights and related school data products, including set up and monitoring of data feeds from student information systems, college readiness assessment vendors, and other data sources Provide Level 1 phone and ticket-based support to users of the CCMR Insights software and other Ed-Fi based tools Escalate issues to school staff, internal software team, or external vendors as necessary, and follow through to resolution Support...

NO CORP TO CORP Hours should be 8-5, M-F. The Help Desk person will need basic PC (and Mac) skills. Able to help people navigate computers and issues. Very familiar with computer hardware such as printers, networking, monitors, and miscellaneous warehouse equipment like scales and scanners. Familiarity with Google Workspace would be great, especially in a helpdesk environment. And finally, experience with Jira Service Desk would be valuable. Report this job Dice Id: 91085791 Position Id: 7749737

Position Description Duties And Responsibilities Assist end users with technical issues on a daily basis Answer queries on basic technical issues and offer advice to solve them Answer e-mails and the main help desk line when calls come in and enter cases into the ticketing system Set up new and existing users with PC equipment and other peripherals Maintain technical equipment inventory Attend trainings and become familiar with new technologies Update documentation and technical equipment inventory spreadsheets Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net . This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Education: High...

Employment Type – CONTRACT The Client is looking for Citizens/GC Candidate MUST be local to ATLANTA JOB DESCRIPTION At CJCC, the Help Desk Technician is the first line of interaction with our client’s end-users. They will be able to diagnose and resolve technology related issues via phone, email, chat, or walk ins in a timely. Essential Duties and Responsibilities Demonstrated experience with Service Desk application for managing IT requests Demonstrated ability to support and troubleshoot laptops, desktops, IP Phone, cell phones and various applications Serve as the first point of contact for end-users seeking technical support via phone, email, and/or chat channels. Ticket concerns will be IT in nature and related to systems, software, or hardware. Monitor and respond quickly and effectively to requests received through the Helpdesk ticket board and escalate unresolved issues to the next level of support. Skills Associate degree in a...

Title: Help Desk Specialist   Our DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a  Help Desk Specialist.  This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible.   Here’s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going data management processes for CCMR Insights and related school data products, including set up and monitoring of data feeds from student information systems, college readiness assessment vendors, and other data sources Provide Level 1 phone and ticket-based support to users of the CCMR Insights software and other Ed-Fi based tools Escalate issues to school staff, internal software team, or external vendors as necessary, and follow through to resolution Support...

Help Desk Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Must be local to Metro Atlanta. Job Summary: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. Detailed Overview: At CJCC, the Help Desk Technician is the first line of interaction with our client’s end-users. They will be able to diagnose and resolve technology related issues via phone, email, chat, or walk ins in a timely. They must have the ability to remain calm under pressure and show empathy towards their clients. They will either attempt to resolve common end-user issues or assign and escalate the ticket to the...

Type: Helpdesk Support Role: Full time (probation period) / Hybrid Location: Melbourne   Important information before you apply:   Please send your CV (resume) and cover letter to careers@digitalstack.io outlining why you want to work for Digital Stack and showcasing your relevant experience   Please note you will need to be located in Melbourne   Digital Stack is an all-in-one marketing and brand management platform for franchise and multi-location businesses. No other tool gives companies the same brand consistency, performance and control over the marketing of their network, domestically and internationally.   We are looking for a Helpdesk Support Assistant to work alongside our team in Australia and international teams. Your role will be to work during business hours and support some international clients.   We could go on all day about why you should consider joining Digital Stack, but through you should hear from some of the...

Well establish local council is hiring for IT Service Desk/Help Desk Hybrid model, Melbourne VIC | Contract with possible extensions | $45/hr per circa If you are an experienced IT Service Desk/Help Desk keen to join an exciting team to deliver network and desktop services support, this role is for you! About the organization They aspire to be an organisation which is values based, empowers leaders, enables people to make a difference and has a culture of learning and high performance. Organisational Structure comprises of: Community Services, City Development, Engineering and Infrastructure and Corporate Development. These directorates and the departments within them are responsible for ensuring the delivery of high quality services. About your role Timely delivery of network and desktop services support encompassing hardware, desktop software and email support Facilitate optimal use of computers by all internal and external...

What You'll Do Who We Are ArcBest Technologies , an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics. ArcBest Technologies is headquartered in Fort Smith, Arkansas. Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you. Learn...

What You'll Do Who We Are ArcBest Technologies , an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics. ArcBest Technologies is headquartered in Fort Smith, Arkansas. Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you. Learn...

Hiring Immediately!!!! NEED TO BE BILINGUAL.... EXPERIENCED Troubleshooter....CAD/CAM COMPANY PROFILE They develop and manufacture all necessary components from hardware to software Assist with dental products With their products we offer a complete solution for the fabrication of quality dental restorations WHAT'S IN IT FOR YOU? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive And More! HELP DESK ASSOCIATION DETAILS: Temporary position $18.00 /hour Full Time work available First Shift (Monday through Friday from 08:00am to 05:00pm) Responsible for troubleshooting Assist customers with IT issues Provide support CAD / CAM users software Test CAD / CAM software. HELP DESK ASSOCIATION QUALIFICATIONS: Comfortable working with hardware...

Description Pay Grade: L Connect passion with purpose. The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes and provide information that assists Fulton County citizens in living healthier lives. The agency is seeking a highly qualified candidate for the position of Help Desk Analyst Supervisor within the Fulton County Board of Health in the Information Technology Program. Job Responsibilities Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises assistance to customers with resolvable matters or forwarding to second-tier support for issues beyond their subject matter expertise. Work and communicate with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. Incumbents at this level should possess all skills...

Help Desk Support Services Specialist Intermediate, San Antonio, TX Cherokee Nation System Solutions is part of Cherokee Federal - a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. Manages AFIMSC Headquarters Staff along with AFIMSC Primary Subordinate Units (PSUs), and Detachments IT support contractors to include all AFIMSC outlying customers and linked sites. Coordinates the preparation, review, and consolidation of client information systems for HQ AFIMSC and local PSU users. Provides recommendations to the client for IT upgrades as needed to keep systems current with technology. SUMMARY The Help Desk Support Services Specialist u nder general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handle...

Job Description Cherokee Nation System Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. Summary The Telecommunications Network Help Desk supports mobile devices for the federal client’s users and responds to user problems/complaints as well as coordinates with internal and external support and/or vendors to resolve problems. Essential Duties And Responsibilities Includes the following: Provides a primary and alternate PC to support the ECO. Performs ECO duties under the terms of the contract; the Air Force will retain responsibility for obligating funds and receiving assets, as they are inherently governmental functions according to Federal Acquisition Regulation (FAR). Process the receipt, transfer and disposal of all IT...

Infrastructure Services Manager /  Information Technology Help Desk Manager Location: Dallas, TX · Image liaison of production/ non-production windows 10 environments and infrastructure support across a wide array of financial service clients based on project need; scope and SLA · Oversight of application packaging/ deployment, involving planning; testing and production using agile development techniques · Delivery management deploying metrics; governance; team development and collaboration with oversees partners and peers · Collaboration oversight involving planning; executing; and measuring critical delivery milestones to achieve client commitment in accordance with SLA and company KPI’s. · Maintain asset evaluation; asset contractual acquisition; inventory, allocation; depreciation; and maintainability throughout the United States · Continual collaboration in process improvement; ticketing; on boarding/ off boarding; end user training; technical automation...

Job Title: Help Desk Analyst Location: Jackson, MS Duration: Long Term Position   JOB DESCRIPTION Responsible for providing help desk assistance to the end-users on PC software, computer and peripheral equipment within the DMH Central Office;  Configure & deploy new PCs;  Upgrade and reimage existing PCs; Install & maintain operating system software, including new releases of existing software; Assisting the Information Systems Director in maintaining the DMH Central Office local area network with the assistance from our network maintenance vendor.   REQUIRED DEGREE Four years of an accredited college or technical institution degree in Computer Science, Data Processing, Business Information systems, or a related field. REQUIRED CERTIFICATION(S)     REQUIRED SKILLS/EXPERIENCE # YEARS Windows 7 3+ Windows 10 3+ Microsoft Office 3+ A working understanding of...

3.6 Quick Apply Full-time | Temporary 2 hours ago Full Job Description Hiring Immediately!!!! NEED TO BE BILINGUAL.... EXPERIENCED Troubleshooter....CAD/CAM COMPANY PROFILE They develop and manufacture all necessary components from hardware to software Assist with dental products With their products we offer a complete solution for the fabrication of quality dental restorations WHAT'S IN IT FOR YOU? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive And More! HELP DESK ASSOCIATION DETAILS: Temporary position $18.00 /hour Full Time work available First Shift (Monday through Friday from 08:00am to 05:00pm) Responsible for troubleshooting Assist customers with IT issues Provide support CAD / CAM users software...

Help Desk Support Services Specialist Intermediate, San Antonio, TX Cherokee Nation System Solutions is part of Cherokee Federal - a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. Manages AFIMSC Headquarters Staff along with AFIMSC Primary Subordinate Units (PSUs), and Detachments IT support contractors to include all AFIMSC outlying customers and linked sites. Coordinates the preparation, review, and consolidation of client information systems for HQ AFIMSC and local PSU users. Provides recommendations to the client for IT upgrades as needed to keep systems current with technology. SUMMARY The Help Desk Support Services Specialist u nder general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handle...

Job Description Cherokee Nation System Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. Summary The Telecommunications Network Help Desk supports mobile devices for the federal client’s users and responds to user problems/complaints as well as coordinates with internal and external support and/or vendors to resolve problems. Essential Duties And Responsibilities Includes the following: Provides a primary and alternate PC to support the ECO. Performs ECO duties under the terms of the contract; the Air Force will retain responsibility for obligating funds and receiving assets, as they are inherently governmental functions according to Federal Acquisition Regulation (FAR). Process the receipt, transfer and disposal of all IT...

4.0 2 hours ago Full Job Description Provide technical assistance to system users. Answer questions or resolve problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, desk phone, cell phone, printing, installation, word processing, electronic mail, and operating systems. Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reimage PCs and configure to meet network and department standards. Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Update/maintain Windows WIM images on KACE 2000 Asset tracking and helpdesk ticketing with the use of KACE 1000 Oversee the daily performance of computer, desk phone, and cell phone systems. Set up equipment for employee use, performing or ensuring proper installation of cable, operating...

Job Title: Help Desk Analyst Location: Jackson, MS Duration: Long Term Position   JOB DESCRIPTION Responsible for providing help desk assistance to the end-users on PC software, computer and peripheral equipment within the DMH Central Office;  Configure & deploy new PCs;  Upgrade and reimage existing PCs; Install & maintain operating system software, including new releases of existing software; Assisting the Information Systems Director in maintaining the DMH Central Office local area network with the assistance from our network maintenance vendor.   REQUIRED DEGREE Four years of an accredited college or technical institution degree in Computer Science, Data Processing, Business Information systems, or a related field. REQUIRED CERTIFICATION(S)     REQUIRED SKILLS/EXPERIENCE # YEARS Windows 7 3+ Windows 10 3+ Microsoft Office 3+ A working understanding of...

Cherokee Nation System Solutions is part of Cherokee Federal - a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. SUMMARY Under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve less complex problems immediately, while more complex problems are assigned to senior level support. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following: Assist trouble tickets opened by users on the Helpdesk site. Review all information for accuracy and coordinate with the user for any additional information required. Assist users with CAC pin resets. Interface with vendor support service groups to ensure appropriate notification during outages or period of...

Job Description Help Desk Coordinator – Senior, San Antonio, TX Cherokee Nation System Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. SUMMARY : The Help Desk Coordinator, at a senior level, will work under general direction, responsible for ensuring the timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Essential Duties And Responsibilities Provide technical and management direction over the Help Desk and computer support technical services team. 1.1.9.6.3.3.2 The Contractor shall implement internal controls to ensure Help desk elements of the IT department receive current and accurate information from leadership and the CFP (502 CS Focal...

Job Description Help Desk Support Services Specialist Intermediate, San Antonio, TX Cherokee Nation System Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com. Manages AFIMSC Headquarters Staff along with AFIMSC Primary Subordinate Units (PSUs), and Detachments IT support contractors to include all AFIMSC outlying customers and linked sites. Coordinates the preparation, review, and consolidation of client information systems for HQ AFIMSC and local PSU users. Provides recommendations to the client for IT upgrades as needed to keep systems current with technology. Summary The Help Desk Support Services Specialist u nder general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and...