Full time
Hurricane Home Solutions
Rochester, NY, USA
Job Overview We’re hiring a reliable and experienced IT Specialist to join our team. If you have a background in IT and a deep understanding of ServiceTitan, we’d love to hear from you. Responsibilities: Provide day-to-day tech support to internal team Configure, manage, and support ServiceTitan software Troubleshoot hardware/software/network issues Train staff on ServiceTitan and related technology tools Work with ServiceTitan support on issues and system enhancements Manage user roles, permissions, and software integrations Assist with system upgrades and reporting functions Qualifications: Minimum 2 years of IT/computer support experience Hands-on experience using and managing ServiceTitan Strong communication and training skills Ability to multitask and work independently Familiarity with cloud-based systems and integrations a plus Benefits: Health insurance (after 90-day probation) Paid time off Paid holidays Room for growth and development...