YSS
Ames, IA
Salary Range $19.00 Hourly Position Type Full Time Job Shift Day Education Level High School/GED Travel Percentage Minimal Category Behavioral Health/Therapy We Are YSS! The first hello that makes healing feel possible. The Patient Care Navigator is the first, trusted point of contact for clients and families entering YSS Recovery services, creating a safe, welcoming, and compassionate environment from the very first interaction. This role supports clients with empathy, respect, and understanding, guiding them through the admissions and scheduling process while honoring their experiences and choices. Navigators provide clear, patient information about services, connect clients to the right supports, and help them feel seen, heard, and empowered throughout their journey. Under the supervision of the Clinic Operations Director, the Patient Care Navigator manages front desk operations, provides phone and administrative support, prepares client paperwork, and...

