Full time
Dentsu
Springfield, IL, USA
Job Description: The Service Delivery Lead will implement and run the regional service performance and governance framework ensuring a coordinated focus on best practice, process, and policy alignment as well as continuous improvement across Americas Operational Finance. This role will champion the improvement and standardization of finance processes and systems and provide leadership in market process changes. The Service Delivery Lead will support the regional service performance and governance framework for the relevant markets. Manage continuous improvement opportunities for Americas OF markets. The end purpose is to improve the real results of key performance indicators for Operational Finance. Key activities this role will be focusing on are as follows: Support the Regional Service Management on a day-to-day basis Actively monitors and manages the outsourcing agreement, deliverables, and commitments Liaise between the retained Dentsu organization and the...

