Serco
IA, USA
Position Description & Qualifications If you love a high energy and fast-paced environment - Serco has a great opportunity for you! The Task Lead on the Document Intake team. Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees' hard-earned pension benefits. This position is responsible for meeting daily tasks associated with their assigned operational activities, processes, and workflows. The candidate will support the Document Intake Supervisor through daily monitoring and reporting on the status of their assigned tasks, by providing training and feedback to include providing Subject Matter Expert (SME) input to staff in support of their assigned operational tasks. You will achieve...

