12 tier 1 helpdesk technician jobs found

Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology. As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You'll be trained on proprietary systems and tools, but we're looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...

Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology. As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You'll be trained on proprietary systems and tools, but we're looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...

Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology. As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You'll be trained on proprietary systems and tools, but we're looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...

Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology. As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You'll be trained on proprietary systems and tools, but we're looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...

Technology Support Analyst Pennsylvania Western University, Clarion Posting Number: S362P Posting Text: Job Title: Technology Support Analyst Type of Employment: Full Time Bargaining Unit: AFSCME Full-Time/Part-Time: FLSA: Exempt Salary Range: $51,971 Position Classification: Information Technology Technician Department: Information Technology Job Summary / Basic Function: Works directly with the Manager of Client Support Services and the Senior Technology Support Analysts to implement common IT support services. Responsible for researching and resolving a high volume and a wide variety of information technology problems and issues directed to the IT Help Desk and appropriate related units. Performs tier 1 and tier 2 level IT support services. Maintains broad expertise of computer hardware and software, administrative computing standards and academic computing standards. Participates in the...

Technical Analyst -- Entry Level Category: Business Analysis (functional and technical) Main location: United States, Colorado, Denver Position ID: J0326-2991 Employment Type: Graduate Position Description: Launch a world-class career with us. Are you passionate about information technology and eager to craft innovative business solutions? Do you thrive in collaborative, problem-solving environments and want to build a meaningful career impacting top-tier clients? If so, CGI is the ideal place for you. As a Technical Analyst, you'll play a pivotal role in designing, developing, and executing solutions that enhance the quality of IT products and services. Join a team where creativity is encouraged, paths are flexible, and global resources are within your reach-all while enjoying the local engagement you value. This position is in Denver, CO in a hybrid working model. Application period open until April 24, 2026 Your future duties and...

Are you a tech-savvy problem solver who thrives on helping others? We are seeking a dedicated IT Helpdesk Representative for a leading national healthcare provider. This is a contract position through Randstad, offering you the chance to support essential healthcare operations behind the scenes. In this role you’ll be the primary point of contact for internal staff navigating various software and hardware issues. Your goal is to provide empathetic, efficient technical support so the healthcare teams can stay focused on what matters most: patient care. Apply today if you have: 2 years in a technical support or high-volume customer service environment Familiarity with Windows OS, Microsoft 365, and basic networking concepts While not required, prior experience in a clinical or HIPAA-compliant environment is a major plus. Contact Angela Thompson with questions at angela.thompson@randstadusa.com or 502.583.1237 salary: $21 - $22 per hour shift: First work hours: 8 AM - 4:30 PM...

Job Summary and Scope of Responsibility: The Systems Support Specialist’s primary responsibility is assisting with the technology department's day-to-day operations. They will support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology. Essential Duties and Responsibilities Technical Support and User Assistance: Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.). Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner. Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs). Escalate and assign tickets to other members of the IT...

Location Markham Employment Type Full time Location Type Remote Department Services & Support Compensation USD $19 – $21 per hour CAD CA$19 – CA$22 per hour For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: PAR is looking for a...

Company Description: Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging...

I.T. takes a team. ® info@OunceIT.com www.OunceIT.com 205 Newbury Street Suite 202 Framingham, MA 01701 617.600.4605 OunceIT and the water drop logo are trademarks of OunceIT, LLC Tier 1 Technical Support Specialist March 2026 About Us OunceIT is rapidly expanding and we need to add three Tier 1 help desk positions to our bench of experienced and talented technicians. We offer fair compensation, benefits, an amazing work culture that believes in providing deliberately developmental career opportunities for high potential talent. If you are a rockstar or could become a rockstar you will grow with OunceIT. OunceIT employees put people and relationships before tech tools — we’re people people. Our clients are primarily k-12 independent schools in the greater Boston, Worcester and North Shore areas, but also include small to medium size businesses as well as home clients who recognize the value in our versatile team...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for GovCIO. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview GovCIO is currently hiring for a RES Help Desk Engineer to work first shift supporting the modernization effort of a legacy system within the Veteran Readiness & Employment Service within the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The hours of the position are 7am to 4pm EST. Responsibilities The RES Help Desk Engineer performs daily activities that are vital to the operation and support of Veteran Affairs for a new...