Full time
HALO Branded Solutions
Sterling, IL
Description: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Web Content Specialist (WCS) acting as front-line technical support responsible for ensuring the reliable operation of HALO’s portfolio of 250+ client webstores built on the company platform. This position diagnoses and resolves store issues, manages support tickets through the PHD (Programs HelpDesk) queue, and serves as the primary technical contact for webstore-related client escalations. The WCS works closely with the Program Implementation, Program Operations, and Data teams, and reports directly to the Web Content and Data...

