The Alpha Group, Inc.

The Alpha Group, Inc. Franklin, MA
Currently seeking a Maintenance Technician for a full-time temporary to permanent position in Franklin, MA Responsibilities of Maintenance Technician: -Ensure efficient, safe and reliable operation of production and facility equipment -Identify and repair mechanical, electrical, pneumatic, and hydraulic issues -Perform routine and emergency maintenance on production machines, HVAC and plant units and other equipment -Rebuild and replace components -Provide support to small batch production by assisting in cleanouts, troubleshooting, and reconfigurations -Minimize downtime by responding quickly to maintenance requests and making repairs in timely manner -Maintain all maintenance records, logs, and paperwork -Performed preventative maintenance tasks and make improvements to procedures -Analyze root causes for reoccurring issues -Maintain plant infrastructure systems Requirements of Maintenance Technician include: -Minimum High school Diploma or GED -Technical training...

The Alpha Group, Inc. Franklin, MA
An ever-growing company is currently seeking an Account Representative for a full-time temporary to permanent position in Franklin, MA. Responsibilities of Account Representative: -Inform customers on products and services provided and provide quotes -Resolve problems with products in an efficient manner -Process orders received through the computer or over the phone -Enter and maintain customer accounts and other relevant data in computer system -Close sales and create and pull related reports -Order supplies for promotional items, office, and breakroom -Responsible for registering sales personnel for trade shows -Assist with advertisements and website maintenance -Perform other related tasks as assigned Requirements of Account Representative: -Minimum High School Diploma or GED -At least 13 years customer service experience in person and over phone -13-15 years of order entry experience -Strong computer skills including Microsoft Office, SAP experience preferred...