New Directions Counseling Center

Administrative Assistant / Front Office New Directions Counseling Center – Mansfield, OH New Directions Counseling Center is seeking a reliable, organized, and professional Administrative Assistant / Front Office Coordinator to join our private outpatient mental health practice. This role is often the first point of contact for clients and is essential to keeping the office running smoothly. What You’ll Do Greet clients and manage front desk operations Answer phones and schedule appointments Manage provider calendars Collect co-pays and payments Assist with basic billing, insurance, and bookkeeping Maintain accurate client and financial records Provide general administrative support What We’re Looking For Prior administrative or front-desk experience preferred (students welcome) Strong computer skills (email, scheduling, data entry) Experience with QuickBooks or medical billing software a plus Organized, dependable, and detail-oriented Friendly, professional...