Administrative Professional/Front Office

Administrative Assistant / Front Office

New Directions Counseling Center – Mansfield, OH

New Directions Counseling Center is seeking a reliable, organized, and professional Administrative Assistant / Front Office Coordinator to join our private outpatient mental health practice. This role is often the first point of contact for clients and is essential to keeping the office running smoothly.

What You’ll Do

Greet clients and manage front desk operations

Answer phones and schedule appointments

Manage provider calendars

Collect co-pays and payments

Assist with basic billing, insurance, and bookkeeping

Maintain accurate client and financial records

Provide general administrative support

What We’re Looking For

Prior administrative or front-desk experience preferred (students welcome)

Strong computer skills (email, scheduling, data entry)

Experience with QuickBooks or medical billing software a plus

Organized, dependable, and detail-oriented

Friendly, professional communication style

Ability to handle confidential information

Schedule

Part-time or full-time (to be discussed)

Some availability until 6:00 p.m. required

Pay

Competitive and commensurate with experience

Why Work With Us

Small, supportive team

Professional and respectful work environment

Meaningful work supporting mental health services

How to Apply

Email newdirectionseap@hotmail.com with your resume and brief note of interest.

Work Location: In person