Craig Dental Center

Dental Front Desk Receptionist / Insurance Specialist Craig Dental Center | Waukee, IA Craig Dental Center is seeking a dependable, detail-oriented Front Desk Receptionist / Insurance Specialist to join our growing team. This position plays a key role in delivering an exceptional patient experience while ensuring accurate and efficient insurance processing. Position Responsibilities: Greet and check-in patients in a professional, welcoming manner Answer phones and manage appointment scheduling Verify insurance eligibility and benefits Submit, track, and follow up on insurance claims and pre-authorizations Post payments and review treatment plans with patients Maintain accurate patient records and documentation Qualifications: Prior dental front office and/or insurance experience preferred Working knowledge of dental insurance, including PPOs and coordination of benefits Strong communication and customer service skills Highly organized with strong...