Scooter Software

Location: Hybrid work (3 days per week in-office) in Madison, Wisconsin, USA $28 per hour + annual bonus, full time Scooter Software has great customers all over the world. Now we need to expand our staff that takes care of them. Responsibilities Provide first level technical support for external customers via email, web forum, and phone Test new features and software releases Communicate bug reports and feature requests to developers Requirements Self-driven with strong written and verbal communication skills Friendly, positive attitude Ability to communicate with both technical and non-technical customers Strong problem solving ability with attention to detail Responsible, self-dependent and ethical Eligibility to work in the U.S. without visa sponsorship Preferred Skills Bachelor's degree or equivalent Windows, Mac, and Linux operating systems Basic computer networking Version control systems Working knowledge of at least one programming...