Support and Testing Engineer

Location: Hybrid work (3 days per week in-office) in Madison, Wisconsin, USA
$28 per hour + annual bonus, full time

Scooter Software has great customers all over the world. Now we need to expand our staff that takes care of them.

Responsibilities

• Provide first level technical support for external customers via email, web forum, and phone
• Test new features and software releases
• Communicate bug reports and feature requests to developers

Requirements

• Self-driven with strong written and verbal communication skills
• Friendly, positive attitude
• Ability to communicate with both technical and non-technical customers
• Strong problem solving ability with attention to detail
• Responsible, self-dependent and ethical
• Eligibility to work in the U.S. without visa sponsorship

Preferred Skills

• Bachelor's degree or equivalent
• Windows, Mac, and Linux operating systems
• Basic computer networking
• Version control systems
• Working knowledge of at least one programming or scripting language

If you are interested in joining us, please send your resume to jobs@scootersoftware.com.

Job Type: Full-time

Pay: $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Compensation Package:

• Hourly pay
• Yearly bonus

Location:

• Madison, WI 53705 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Madison, WI 53705 (Required)

Work Location: Hybrid remote in Madison, WI 53705