Manager of CRM Strategy

Overview
How You'll Make an Impact
A subsidiary of Publicis Groupe, Epsilon is a leading provider of multi-channel marketing services, technologies, and database solutions. We do more than collect and store data, and we might be the most important Internet company you've never heard of. Join our team for your chance to work in the digital marketing space and solve meaningful problems on a massive scale-and have fun doing it.

For this role, Epsilon is looking for a Manager of Strategic Consulting to join our growing team. As part of Epsilon's Strategy Consulting team, you will play a role in developing innovative, data-driven, multi-dimensional strategies and tactics to improve customer and business outcomes for Fortune 500 client engagements. We embrace a consumer-centric approach, client obsession, collaboration, and enjoyment. Our team is diverse, and we're seeking an energetic, creative, analytical, and collaborative individual to join our team of strategists.

You will need to have a deep understanding of the client's business and Media capabilities to ensure all strategies you create drive high ROAS and can be easily implemented and executed within their eco-system. You are highly skilled in both paid media and paid search. Experienced in designing, buying, and managing marketing campaigns. You can be strategic yet hands-on, with the ability to identify key audiences, optimize programs, and convert consumers for clients.

Responsibilities
What You'll Achieve:

• Strategic consultation: Be seen as a trusted strategic advisor to internal teams and clients alike by providing marketing insights, building business cases, and drawing upon the full scope of Epsilon marketing services, strategic and analytic consulting expertise, data and technology to solve clients' core business challenges.
• Media advisor: Work with clients to determine the best media channel for client promotional and customer strategies. Advise on media budget allocation/investment and utilization of key technology/platforms to achieve goals. Creating strategies that are efficient for the client.
• Platform experience: Can navigate around media platforms such as Paid Search platforms, DSPs or Paid Social platforms.
• Prescriptive and thoughtful: Can audit paid and owned channels or campaigns to identify areas of growth and maturity.
• Thought leadership and innovation: Help clients and internal teams understand emerging digital marketing trends, apply best practices, and pursue innovations in digital marketing.
• Performance analysis: Define campaign performance metrics and measurement plans. Manipulate, analyze, and visualize data to reveal trends in marketing program performance and customer behavior, and identify key opportunities based on analysis.
• Business development: Support account growth and new business development.
• Client management: A large part of this role will involve presenting and selling ideas to our client in partnership with the account management team. High-quality presentation and idea articulation skills are required.
• Additional responsibilities as assigned, and up to 30% travel can be associated with this role's responsibilities.

Qualifications
Who You Are:

• What you'll bring with you:
  • 8+ years of professional experience with at least five in Paid Media/Search.
  • Certification in Google Ads is required
  • Have 2+ years of managing a team of two or more people.
  • Strong knowledge of and experience with best-in-class digital strategies, best practices, industry trends.
  • Experience developing digital marketing programs (brand activations, product launches, lifecycle & contact strategies, creating test plans, journey mapping, acquisition programs, digital audits, competitive & SWOT analyses etc.)
  • Experience working on projects in other digital channels - social, online media, affiliate, email, mobile etc.
  • Understanding of customer relationship marketing concepts, strategic frameworks, key metrics, and tactical approaches to driving customer acquisition and retention.
  • Ability to extract actionable insights from multiple, large data sets, create impactful visualizations, and tell compelling stories through data.
  • Ability to translate paid media platforms, technologies, and metrics into succinct, compelling, conversational language for various audiences.
  • Excellent verbal and written communication skills, including the ability to produce high-quality decks and present with confidence to senior marketing leaders.
  • Ability to manage multiple high-priority projects in a fast-paced setting.
  • Collaborative mindset and a team player.
  • Passionate about marketing and search marketing.
  • Flexible in working style as you could work on projects outside of paid/search media with different teams and markets.
• Why you might stand out from other talent:
  • Additional certifications with platforms such as Google, Meta, & similarly related platforms.
  • Achieved certificates in Ad Strategy, PPC, or a similarly related subject matter.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Base Salary: $106,400.00 - 197,600.00

Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

The application deadline for this job posting is 06/04/2026.

Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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