Partnership Manager

Partnership Manager

Role Overview
The Partnership Manager drives partner growth across the health and life sciences ecosystem by building pipeline, leading sales conversations, and managing key relationships. This role focuses on developing and retaining partnerships, meeting revenue targets, and using data and CRM tools to identify and advance opportunities.

The ideal candidate is a self-motivated, relationship-driven professional who can engage executive stakeholders and deliver tailored membership, sponsorship, or digital engagement solutions.

Key Roles & Responsibilities:

Manage relationships with key partners within the Medical Alley health ecosystem, overseeing and managing an assigned portfolio of partners, which would include the following responsibilities:

• Build a Partner Pipeline. Managing a new partner pipeline by identifying new potential partners that fit within the strategic direction of Medical Alley and actively converting contacts to paying partners through proactive outreach, introductions, connections, and meetings to educate on benefits and the value proposition.
• Negotiate Terms. Negotiate agreements with partners to manage expectations and commitments to align with internal and external best practices.
• Renewal Process. Manage yearly renewal of partner memberships, responsible for managing the process and reporting.
• Partner Satisfaction. Responsible for partners satisfaction through day-to-day direct contact and yearly surveys. Solicit feedback, analyze information, and recommend and implement improvements as appropriate.
• Strategizing. Develop Strategies to grow and optimize partnerships and enhance the company’s market presence.
• Ensuring Success. Ensuring the successful engagement and governance of partnerships. Tracking and measuring year over year retention, growth, conversion, and “customer” satisfaction rates Personal success includes performance measures against goals and benchmarks in these categories.
• Develop initiatives to engage leaders from partner organizations for networking and professional development opportunities.
• Present and manage key engagement and sponsorship opportunities across the Medical Alley community.
• Represent Medical Alley at events and meetings, fostering relationships within the healthcare community.
• Manage day-to-day administrative tasks related to membership, including new member onboarding, data entry, and generating engagement reports.

As part of a cohesive team, you may take on additional tasks that support our mission and shared goals.

Qualifications/Requirements

• Strong ability to build relationships across C-suite organizational levels.
• Strong sales skills with proven sales record and understanding of sales funnels and probability reporting.
• 4+ years of customer relations experience with a focus on retention
• Professional presence with outstanding verbal and written communication skills o Strong presentation skills. Ability to build and present using PowerPoint.
• Project management skills
• Strategic thinker who is creative, collaborative, high energy, and concise
• Dedicated to quality service with a high regard for ethics and integrity
• Cross-functional collaboration skills
• Health industry experience is strongly preferred
• Bachelor's degree

Position Details:

Category: Full-time, Exempt employee.

This position is in the Twin Cities of Minneapolis-St. Paul, MN. Hybrid schedule with required in-office days on Tuesday, Wednesday, and Thursday.

Benefits: Competitive benefits package that includes medical, life and disability coverage with many optional programs, 401k, PTO program plus thirteen paid holidays.

Must have reliable transportation. Flexibility to work weekends or evenings, as required.

Organizational Summary: As the Epicenter of Health Innovation and Care®, Medical Alley serves as a world-class growth engine and a leadership collective dedicated to making a measurable impact on the future of healthcare. As a primary driver of industry transformation, we provide the "creative persistence" required to succeed even when the system resists, acting as the central pulse for over 800 global companies and a thriving startup ecosystem.

We foster collaborations and partnerships that move beyond polite conversation to deliver a collective blueprint for the future. Our unique strength lies in uniting the entire health and life sciences continuum, where we elevate the dialogue from a single industry perspective to a broader impact on public health. By shaping policy at state and federal levels and delivering actionable intelligence, we empower leaders to navigate complex shifts while ensuring that trust remains our bedrock. Our mission-driven approach is centered on a simple, powerful truth: progress is defined by our ability to put the patient’s needs at the center of everything we do. At Medical Alley, we remain steadfast advocates for human connection, ensuring care is accessible to all as we bring innovation to the "last mile". Recognized as a premier workplace by Minnesota Business Magazine and the Minneapolis/St. Paul Business Journal.

Medical Alley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other applicable federal, state, or local laws.

Please note: Medical Alley is not certified with the U.S. Department of Labor for immigration sponsorship.

Submit your cover letter and resume to: jobs@medicalalley.org

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Minneapolis, MN 55422