66 help desk it support jobs found

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking a talented and motivated Systems Architect to join our dynamic team. As a Systems Architect,...

Key Responsibilities: Telecom Service Delivery Governance Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents. Lead high-severity incidents, coordinate war rooms, and ensure timely business communication. Strategic Telecom Infrastructure Management Provide leadership and direction for SIP trunks, SBC platforms, PRI/ISDN lines, MPLS/SD-WAN circuits, and VoIP infrastructure. Oversee enterprise dial plans, number management, DID allocations, porting, and capacity planning. Approve architecture enhancements, routing strategies, and technology upgrades. Vendor, Carrier & Contract Management Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors. Drive SLA governance, dispute resolution, chronic issue elimination, and RCA...

Client: NYS Department of Labor (DOL) Location: Albany, NY (Hybrid – 50% onsite) Duration: 30 months Target Start: December 5, 2025 Employment Type: Full-time Contract | Schedule: Standard business hours (EST) Clearance/Work Authorization: U.S. work authorization required ( no sponsorship available ) About the Role The New York State Department of Labor seeks an Expert Database Architect to support its UISIM and Data Warehouse modernization projects. You will provide senior-level database architecture, modeling, and performance optimization across DB2, Oracle, IBM DataStage, Cognos, and Snowflake systems within a Red Hat Linux environment. This role blends hands-on administration , data modeling , and AI/ML data preparation within a highly collaborative, multi-platform data ecosystem. What You’ll Do Monitor and tune databases (DB2, Oracle, Snowflake) for performance, security, and reliability. Maintain and enhance data models using Erwin...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...

Position Overview The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The Principal Enterprise Architect must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with development, marketing, sales, technical support, field service, the end user, outside...