11 help desk it support jobs found

Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

Job Description Provide computer support to internal and external users of the company's information systems. The scope of this position applies to all affiliated companies. Imaging and profiling laptops Tablet deployment Provide user support to associates on all company owned equipment and all company implemented Information Systems, performed daily. Provide hardware troubleshooting services for all desktop PC's, laptop computers, Personal Digital Assistants, printers and other peripherals. Level 1 and 2 support Maintenance services for hardware Data transfer, backup & system installation for new computer equipment Provide productivity application software support to staff in the local & field offices Assist with software installation & customization for end users We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative...

Job Description This role exists to provide dedicated operational and analytical support for telecom and connectivity services across the enterprise. The Telecom & Network Services Analyst partners closely with Network Services leadership, vendors, and cross-domain IT teams to manage carrier relationships, analyze outages, support service lifecycle activities, and ensure accurate, finance-ready reporting of telecom performance and costs. This position plays a critical role in reducing operational friction, improving vendor accountability, and enabling stable, cost-effective connectivity across retail stores, distribution centers, offices, and emerging wireless solutions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless...

job summary: This role exists to provide dedicated operational and analytical support for telecom and connectivity services across the enterprise. The Telecom & Network Services Analyst partners closely with Network Services leadership, vendors, and cross domain IT teams to manage carrier relationships, analyze outages, support service lifecycle activities, and ensure accurate, finance ready reporting of telecom performance and costs. This position plays a critical role in reducing operational friction, improving vendor accountability, and enabling stable, cost effective connectivity across retail stores, distribution centers, offices, and emerging wireless solutions.     location: Goodlettsville, Tennessee job type: Contract salary: $22 - 30 per hour work hours: 8am to 5pm education: High School   responsibilities: 1.) Telecom Operations & Vendor Support § Serve as point of contact for telecom service providers § Track, monitor, and follow up on carrier...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analyst, and/or applications development to restore...

job summary: We have a long term Entry level Desktop Support role with a client of ours located in Nashville, TN. This role is 100% onsite. We are looking for someone with one year experience who has strong soft skills, customer service skills, and a passion for technology.     location: Nashville, Tennessee job type: Contract salary: $23 - 27 per hour work hours: 8am to 5pm education: Associates   responsibilities: Provide technical support to the employees. Respond to employee questions and issues regarding computer systems and software, phone systems, laptops, mobile devices, and other technology systems. Utilize existing IT management systems (ServiceNow, ServiceRequest, AB Buyer, etc.) to manage delivery of services and solutions. If necessary, coordinate resolution with other internal IT groups and vendors and ensure follow-up. Perform installation and maintenance of computers, laptops, and virtual machines and related hardware. Install and support...

Position Description & Qualifications At Serco, we deliver mission-critical services and technology solutions that enable our government customers to operate more effectively, securely, and efficiently. We support complex federal missions across defense, civilian, and intelligence domains by combining deep domain expertise with modern digital, data, and cloud capabilities. Our teams are trusted partners to our customers, committed to technical excellence, innovation, and disciplined execution in highly regulated environments. We are seeking a Data Analytics Manager. This role will be responsible for building, managing, and enabling high-performing data analytics teams that deliver solutions employing data management, operations research, machine learning, statistics, business intelligence, and low-code automation for internal initiatives and government contracts. This position is contingent upon your ability to obtain/maintain a Secret security clearance In this...

Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a bilingual customer...

Bilingual (Spanish/English) Service Desk Analyst Req number: R7643 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Service Desk Analyst Req number: R7601 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Service Desk Analyst to provide Level 1 technical support to both users in an...

DESCRIPTION This is a #Hybrid role requiring 4 days per week in the Goodlettsville, TN office supporting Houchens . You will leverage Blue Yonder, CKB , and space management tools to create planograms and conduct high-quality analysis and synthesize data from multiple sources. Evaluate item performance, optimize assortment planning, and develop store clustering strategies through the space planning and planogram creation process . Use strong communication and influencing skills to translate insights into actionable recommendations that drive client success. RESPONSIBILITIES Create and analyze planograms using Blue Yonder (JDA), CKB, retailer POS, and syndicated data to support space management , assortment optimization , and store clustering initiatives Develop and refresh weekly POS and monthly category dashboards ; deliver actionable insights through clear storytelling and presentations Support space...