Insight Global
Chicago, IL
Job Description The Support Specialist is responsible for providing technical support to users through the analysis and resolution of technical problems. In this role, support is for Microsoft 365 (M365) applications, but specializing in SharePoint administrative support and development. Responsibilities include but are not limited to: · Provide SharePoint development assistance for our Marketing and Communications teams, primarily related to our corporate Intranet. · Edit existing Intranet sites and develop new sites as requested. Make SharePoint configuration changes as required. · Build custom SharePoint solutions included web parts, apps and extensions using the SharePoint framework, .NET, JavaScript and CSS. · Create automated business workflows using Power Automate and Power Platform as needed. · Provide Tier 2 support for the M365 platform via phone, email and ticketing system. · Performs troubleshooting as required. Leads problem-solving efforts often...

