Full time
Akkodis Group Nordics
Stamford, CT, USA
Akkodis is seeking a Developer for a Contract with a client in Stamford, CT(Remote). Candidate must have strong expertise in application support and incident management to be considered for the position. Rate Range: $53/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Developer Job Responsibilities Include Handles incident and problem management by diagnosing software issues, performing RCA, and escalating complex cases when required. Provides first‑ and second‑level technical support to users, resolving alerts and ensuring adherence to SLAs. Oversees application maintenance by installing patches, updates, and new features while monitoring performance and system availability. Collaborates with development, QA, and system administration teams to address defects and improve application reliability. Prepares and updates documentation including support guides, knowledge base articles, and process...

