157 customer service specialist jobs found

Job Details Working Title: Customer Support Representative Job Class: Customer Service Specialist Intermediate Agency: Minnesota State Lottery Job ID : 94021 Location : Roseville Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 05/05/2026 Closing Date : 05/12/2026 Hiring Agency/Seniority Unit : Minnesota State Lottery/Lottery-AFSCME Division/Unit : Minnesota State Lottery/Games Control Work Shift/Work Hours : Day Shift /8:00am - 4:30pm Days of Work : Monday - Friday Travel Required : No Salary Range: $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually Classified Status : Classified Bargaining Unit/Union : 206 - Clerical/AFSCME Work Area : Roseville Lottery Office FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At...

Job Description We are seeking a highly skilled Field Technical Product Support Specialist to provide expert technical assistance for our products. This role involves hands-on support, troubleshooting, and collaboration with engineering teams to ensure optimal product performance and customer satisfaction. This role pays up to $30/hr. Key Responsibilities: Deliver technical support for our products, including installation, configuration, troubleshooting, and repair of software and firmware-enabled hardware. Diagnose and triage complex technical issues both on-site and remotely, using diagnostic tools and advanced problem-solving techniques. Provide user-facing support for pre-release products, addressing user-reported issues and offering actionable recommendations to improve user experience. Document all service interactions, including issues, resolutions, and customer feedback, in the Jira issue tracking system. Collaborate with engineering and...

The Depart ment of Military and Veterans Affairs (DMVA) , Division of Administrative Services (DAS) , IT Section is recruiting for an IT Client Support Specialist 2! This position is in the General Government (GGU) bargaining unit at a range 16. This position is open to Alaska Residents only. Please check our Definition FAQ to determine if you qualify. Notice of Work Site: Please note, this position requires full-time on-site work at Joint Base Elmendorf-Richardson to facilitate collaboration with various divisions supported by DAS' IT Section. Remote work may be permitted up to two days a week and is subject to the hiring manager’s approval. Who We Are Looking For: As a member of the IT team at DMVA's DAS division, your responsibilities include delivering comprehensive end-user and desktop support, managing network services for both local and remote users, and assisting with the planning, setup, configuration, and maintenance...

Experience Required 2 years Experience Education Or Experience Substitution High school diploma or GED required; associate degree or technical training preferred License(s) Required Driver's License Expected Start Date 05/20/2026 Compensation $ Hours Per Week 40 Number Of Positions 1 Work Schedule and Shift Requirements Full-Time Monday-Friday Shift Requirements Day Shift Typical hours: 8:00 AM - 4:30 PM, Occasional overtime may be required based on production needs Job Description Seeking a motivated and detail-oriented Sales and Engineering Support Specialist to provide administrative, technical, and customer support within a manufacturing and fabrication environment. This position supports customer communication, project coordination, technical documentation, and production operations to help ensure efficient workflow and customer satisfaction. Job Duties: Assist customers with product inquiries, quotes, and order information Coordinate...

Care Support Specialist I Location : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. Hours : 8 AM to 5 PM Central The Care Support Specialist I is responsible for proactive and/or retroactive patient scheduling. How you will make an impact: Scheduling patients so that home-based provider availability is maximized and to ensure that patients are seen at the right time. Provide support...

Working Title: Application and Data Support Specialist Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 94449 Location : St. Paul Telework Eligible : Yes #LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 05/27/2026 Closing Date : 06/02/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Department of Transportation (DOT) Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday Travel Required : No Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities...

Job Description A client in Reading, PA is looking to hire 5 remote customer support specialists to join their growing team. This assignment will help act as the front line for general customer inquiries and issues. They will handle the bulk of the reactive/inbound "break/fix" calls. They will assist customers will administrative tasks and help with technical issues related to Connected Fleet digital tools. For example: Password resets, Adding New Users, Troubleshooting, General How-To questions. Our customers range from small to very large. We interface with Fleet Manager, Executives, and drivers. So our front line support team will need to be smart and flexible enough to support many different types of customers. In a typical day, you may go from helping a driver figure out how to connect to a device on a truck, to helping a Fleet Manager reset his password. We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having...

Job Description A client in Reading, PA is looking to hire 5 remote customer support specialists to join their growing team. This assignment will help act as the front line for general customer inquiries and issues. They will handle the bulk of the reactive/inbound "break/fix" calls. They will assist customers will administrative tasks and help with technical issues related to Connected Fleet digital tools. For example: Password resets, Adding New Users, Troubleshooting, General How-To questions. Our customers range from small to very large. We interface with Fleet Manager, Executives, and drivers. So our front line support team will need to be smart and flexible enough to support many different types of customers. In a typical day, you may go from helping a driver figure out how to connect to a device on a truck, to helping a Fleet Manager reset his password. We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having...

Location: 4910 Tiedeman Road, Brooklyn Ohio Join our team as a Default Operations Support Specialist, providing crucial back-office support to our Default Management internal partners. As you support various lines of business by handling essential administrative functions, you are a vital asset on the team. Location: Hybrid - in Brooklyn OH - 2 day in-office; 3 days WFH Hours: Monday - Friday 8:00am - 4:30pm ET Essential Responsibilities Provides internal support to Default Management Ops teams Enters data into multiple systems Reviews documentation and sends out time-sensitive correspondence Roles at this level are responsible for moderate operational and/or administrative work Completes work while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process Reviews and ensures proper documentation or procedures are used for...

Job Description Insight Global is seeking a Service Support Specialist to support the coordination and execution of field service operations for our customer in Brookfield, WI. This individual will act as a key point of contact for service requests, working closely with internal teams and customers to ensure timely service delivery, accurate billing, and a high-quality customer experience. This role is heavier on invoicing and billing, while also serving as a backup to dispatch and service coordination. Responsibilities include: Serve as a primary point of contact for incoming service requests and customer inquiries Coordinate field service activities, including scheduling technicians and supporting dispatch needs alongside the service team Create and manage job forms, ensuring all required details are accurate and complete Process service invoicing, including reviewing completed job forms, billing for labor/parts/expenses, and issuing customer credits...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Litigation Support Specialist Pay Rate: $24 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Training Schedule: 2 weeks, Monday-Friday, 8:00 AM-5:00 PM Employment Type: Full-Time Hybrid We are seeking a detail-oriented and proactive Litigation Support Specialist to support our vehicle insurance claims and litigation operations. This role is a Hybrid role that will require you to report to work onsite 2 days a week. This role is ideal for a professional with a background in paralegal studies or legal support who thrives in a fast-paced, collaborative environment. The ideal...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Operations Product Support Specialist within PNC's Debt Capital Markets organization, you will be based in Pittsburgh, PA or Cleveland, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Supports a critical operational support service, process, capability or...

Care Support Specialist I Location : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. Hours : 8 AM to 5 PM Central The Care Support Specialist I is responsible for proactive and/or retroactive patient scheduling. How you will make an impact: Scheduling patients so that home-based provider availability is maximized and to ensure that patients are seen at the right time. Provide support...

Care Support Specialist I Location : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. Hours : 8 AM to 5 PM Central The Care Support Specialist I is responsible for proactive and/or retroactive patient scheduling. How you will make an impact: Scheduling patients so that home-based provider availability is maximized and to ensure that patients are seen at the right time. Provide support...

Description: Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures FILLING THIS POSITION IS CONTINGENT UPON FUNDING #LI-TF1 Requirements: Six plus years experience in a computer network support specialist role One plus years experience must be with communication systems, networks, or technologies Associate's Degree in a related field Demonstrated...

Tennessee Voices Inc. is Tennessee’s collaborative leader in mental health and family well-being. Each year, we serve thousands of children, parents, and adults across all 95 counties with services that prevent crisis, heal trauma, and build long-term stability. Our model works because it’s whole-family, trauma-informed, and community-driven. By healing parents alongside their children, providing critical resources like housing and mental health support, and advocating for systemic change, TN Voices helps families thrive and communities grow stronger. Summary: The Family Support Specialist provides direct support, coaching, and system navigation assistance to families of children with mental health or behavioral needs. The role relies on the specialist’s own lived experience as a caregiver to help other families access resources, strengthen advocacy skills, and improve functioning at home, school, and in the community. Essential Duties & Responsibilities:...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The workplace experience support specialist, under minimal to no direction, helps deliver the office location workplace experience for colleagues. This position is responsible for supporting daily office operations, such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and...

Summary This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Alaska Regional Office (AKRO), Information Services Division (ISD), with 1 vacancy in Juneau, AK or Anchorage, AK. This position is also announced under vacancy number NMFS AKRO-26-12967729-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Clarification from the agency Open to the Public and Career...

The Facilitator & Support Specialist plays a dual role in delivering high-quality learning experiences and strengthening team member engagement by supporting the Learning and Development Team. This role is responsible for facilitating leadership and professional development programs across the organization (retail, distribution, and corporate) and driving cross-functional collaboration between programs to align with company objectives. This position contributes to building a culture where team members feel connected, valued, and equipped to grow, supporting the Company’s commitment to being a preferred employer in every market we serve. Key Responsibilities Facilitation & Learning Delivery (Primary Focus) Facilitate engaging, high-impact learning experiences (in-person and virtual) for leaders and team members at all levels. Deliver leadership development programs, onboarding sessions, and skill-building workshops aligned to business needs. Create an...

At Pengate Handling Systems, we do more than provide material handling equipment, we help businesses operate smarter, safer, and more efficiently. As one of the region’s leading providers of material handling and warehouse solutions, Pengate partners with customers across a wide range of industries to deliver innovative equipment, technology, service, and automation solutions that keep operations moving. With a strong reputation built on customer service, reliability, and long-term partnerships, our team is driven by collaboration, continuous improvement, and a commitment to excellence. We invest in our people, embrace evolving technology, and create opportunities for employees to grow their careers while making a real impact on the business and the customers we serve. We are looking for an IT Support Specialist who is passionate about technology, enjoys solving problems, and thrives in a fast-paced, team-oriented environment. As an IT Support Specialist, you will provide...

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more. ATTENTION ALASKA RESIDENTS ONLY! The Department of Transportation and Public Facilities (DOT&PF), Program Management and Administration is looking for an IT Client Support Specialist 2 to help us Keep Alaska Moving! Pay is based on the location of the selected applicant; salaries will be discussed at the time of the interview. Ketchikan: $30.62/Hourly (OT Eligible) Juneau: $32.15/Hourly (OT Eligible) What you will be doing: This position provides technological support services primarily for the AK Marine Highway System (AMHS) within the Department of Transportation & Public Facilities (DOT&PF). Working independently or under the guidance of a Lead Specialist or Supervisor, you’ll troubleshoot, analyze, track, and resolve hardware and software issues across Windows desktop...

Mavis Discount Tires - Store Support Specialist Mavis Tire is looking for a reliable, detailed-oriented Store Support Specialist to join our team in White Plains, NY. This role supports key business initiatives by helping gather information, document findings, and work cross-functionally to help contribute to operational improvement. This is a great opportunity for someone who is professional on the phone, highly organized, and comfortable working in a structured environment. The ideal candidate is observant, accurate, and able to communicate clearly. What You'll Do: Conduct structured outreach and information-gathering activities Document findings accurately and thoroughly using internal tools and spreadsheets Strategizing and collaborating with Mavis employees on routes, inventory pickup, and job details Handling customer concerns and requests for information in an expeditious and professional manner Organize results into clear, useful reporting for...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: IT Help Desk Specialist I Job Summary: Join the UW-Madison DoIT Help Desk team in its goal of supporting campus technologies that further the teaching, learning and research mission of the university. The General Help Desk serves the campus community by providing IT support at an onsite location and through phones, chat, and email. We provide support for a number of different enterprise services such as Office 365, Zoom, Canvas, Multi-factor authentication, and much more. In this role you will work directly with other full time employees and our large student team in an environment dedicated to diversity and inclusion. The Division of Information Technology (DoIT) provides a wide variety...

Job Title: Software Support Specialist About Us: We are a leading provider of self-storage solutions, offering cutting-edge software products and services to clients across the US, Canada, and internationally. Our innovative and hands-on approach to self-storage management has positioned us as a trusted partner in the industry. We are seeking an outgoing, self-motivated professional to provide product technical support for our self-storage management software. In this role, you will analyze and think critically and use product knowledge and resources to resolve reported issues. Candidates for this position must have strong problem solving, customer service, and communication skills (both written and oral). Excellent organizational and technology skills are a must for this position. Responsibilities: Provide first line client support for any software questions, troubleshooting, and reported issues. Provide assistance via phone, email, video conferencing, or text....