CITY OF SALINE
Saline, MI
SUMMARY Under the supervision of the Parks and Recreation Department Director or their designee, the Membership Services Manager plans, organizes, supervises, and administers membership services and front-line operations of the Saline Recreation Center. This position is responsible for customer service functions, membership sales and retention strategies, and daily interactions that shape the overall guest experience. Utilizes innovative and customer-focused strategies to meet membership growth, retention, and engagement goals while working within established budgets and operational frameworks. The position requires frequent interaction with staff and the public, often in dynamic and fast-paced environments. Performs general programming support functions related to special events and recreation programs, ensuring seamless coordination between membership services and program delivery. Applies self-direction to maintain and enhance the high-quality standards of...

