312 customer service assistant jobs found in Albany

NY HELP Yes Agency Health, Department of Title Office Assistant 2 Customer Service (NY HELPS) - 90638 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $42641 to $52413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Health Insurance Programs/Division of Medical and Dental Directors/Bureau of Children with Medical Complexity 99 Washington Avenue City Albany State NY Zip Code 12260 Duties Description The Office Assistant 2 will provide administrative support for all bureaus within the Division of Medical and Dental Directors. This includes proof-reading written...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The Administrative Assistant 1/Trainee position provides administrative support to the Federal Grants and Probation Units within the Office of Program Development and Funding (OPDF). The Administrative Assistant 1/Trainee’s duties will include, but are not limited to, preparing formatting, and finalizing contracts; utilizing Grant Management System (GMS and SFS) to upload documents and emails as needed; working with other DCJS offices to obtain contract related information; preparing award notices, and emailing the notices to recipients; assisting with the daily operations of the units including federal grant reporting; serving as backup for other units as needed; fielding and routing phone calls to the appropriate staff; submitting and tracking purchase and travel requests for the units; filing correspondence and general subject matter items; preparing and setting up meetings; and...

Location: Albany, NY Category: Civil Service Job Type: Full-time Posted On: Wed Apr 22 2026 Job Description: Vacancy #: WF250301 Apply by: May 3, 2026 Title: Administrative Assistant 1; Trainee 1 & 2 (NY HELPS) Location: Student Engagement and Belonging Salary: $47,695 Grade: CSEA SG-11 Hours: Academic Year 9:00am to 5:00pm (Summers 8:00am to 4:00pm) ½ hour lunch AY; ½ hour lunch Summer Duration: Contingent Permanent Job Requirements: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description There are two Administrative Assistant 1 positions being filled. The first will be supporting the Oversight Services Unit (OSU) and Regional Support Unit (RSU) and is labeled “Position 1”. The second will be supporting the Code Development and Technical Services Units and is labeled “Position 2”. Please indicate which position(s) you are interested in when applying.Position 1The duties for the Administrative Assistant 1 in the Oversight Services and Regional Support Units will include but are not limited to the following: • Receive complaints (by mail, email, fax).• Upload new complaints and supplemental information into tracking database.• Understand OSU/RSU referral system.• Draft and send letters stating the complaint was received.• Notify appropriate Code Compliance Specialist 2 or Program Manager when new complaints are received.• Receive voicemail messages and return calls and/or...

NY HELP No Agency Education Department, State Title Education Program Assistant 1,(NY HELPS), Box OEP-196/61012 Occupational Category No Preference Salary Grade 14 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $68630 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Office of Education Policy Office of Charter Schools City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Education Policy is seeking candidates to fill an Education Program Assistant 1 position in the Charter School Office (CSO). This Office fosters high-quality public education...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Education Department’s (NYSED) Office of Education Policy is seeking candidates to fill an Education Program Assistant 1 position in the Charter School Office (CSO). This Office fosters high-quality public education options for all students, families, and communities. Duties of this position include, but are not limited to, the following: • Coordinate data transmission to stakeholders outside of the CSO;• Manage CSO webinars and webpage content; • Redact information from documents such as those that will be posted on the CSO website; • Coordinate communications to external stakeholders; • Assist CSO staff in data collection projects and grant-management activities;• Collect and enter data in databases, spreadsheets and text documents as developed and assigned;• Ensure that a high level of support and customer service is provided to all stakeholders in a timely manner...

Ref. No. WF250318 Position ID: 199606 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: The Assistant Residence Hall Director (ARD) is responsible for assisting in the operations of a residential quad consisting of approximately 1,200 residents. The ARD actively supports the Department's mission by making the quad an inviting, intellectual, and inclusive community. The ARD supports all facets of the quad's housing including community development programming, staff development, administrative...

Ref. No. WF250319 Position ID: 199569 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: The Assistant Apartment Coordinator (AAC) is responsible for assisting in the operations of an apartment complex consisting of approximately 225 - 1,200 residents. The AAC actively supports the Department's mission by making the apartment complex an inviting, intellectual, and inclusive community. The AAC supports all facets of the apartment complex's housing including community development programming, staff...

NY HELP No Agency General Services, Office of Title Facility Operations Assistant 1 - VID 214154 Occupational Category Skilled Craft, Apprenticeship, Maintenance Salary Grade NS Bargaining Unit OSU - Operational Services Unit (CSEA) Salary Range From $17.35 to $17.35 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Labor Class Travel Percentage 5% Workweek Variable Hours Per Week 37.5 Workday From 12 AM To 12 AM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza City Albany State NY Zip Code 12242 Duties Description Duties include, but are not limited to:- Perform a variety of routine manual labor services related to the operation and maintenance of the Empire State Plaza and Convention Center, Harriman Campus, Harlem State Office Building, and other OGS managed facilities.- Provide manual labor...

NY HELP Yes Agency Public Service, Department of Title Legal Assistant 2 Occupational Category Other Professional Careers Salary Grade 17 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $63361 to $80655 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 3 Empire State Plaza City Albany, NY State NY Zip Code 12223 Duties Description The Legal Assistant 2, Grade 17, will work in the Office of General Counsel (OGC) and will perform duties include, but are not limited to:- Maintaining discovery logs in administrative litigation proceedings regarding utility rates. This involves ensuring logs accurately reflect the date discovery...

Summary The Supervisory Medical Support Assistant is assigned to the Albany VAMC in the Health Administration Service (HAS) under the direct supervision of the Chief of HAS. The incumbent has responsibility over a major clinical area for the healthcare system including supervision of subordinate Supervisory MSA and Lead MSAs and may be performed in Clinic Based Outpatient Clinic (CBOC), Inpatient Unit, Call Center, Outpatient Clinic, Patient Aligned Care Team (PACT) model or Specialty Care Setting. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Area of consideration - The Public - All U.S. Citizens Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The...

Summary Incumbent serves as an Advanced Medical Support Assistant in the Community Care (CC) Department. Individual works at the VA Medical Center in Albany, New York providing administrative, technical support, and coordination to the Community Care Manager. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Area of consideration - The Public - All U.S. Citizens Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Scheduling: Schedules all Community Care (CC) consults as per VA Regulations and Directives, Office of Community Care (OCC) Field Guidebook (FGB) and local guidance. Assumes responsibility as the CC...

NY HELP No Agency General Services, Office of Title Visitors Services Assistant 1 - VID 213788 Occupational Category No Preference Salary Grade NS Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $19.34 to $19.34 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 40 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza, Concourse Room 120 City Albany State NY Zip Code 12242 Duties Description - Conduct guided tours of the New York State Capitol, the Empire State Plaza, the Executive Mansion, the Governor Nelson A. Rockefeller Empire State Plaza Art Collection, and Special Tours as needed. - Give engaging and thorough tour presentations to groups and assist elderly, disabled...

Ref. No. WF250295 Position ID: 198401 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: The Graduate School seeks to hire an Assistant Director of Academic Affairs. The Academic Affairs division of the Graduate School encompasses three key areas: records and registration, degree conferral and outcomes, academic progress and student support. This position will be responsible for student records maintenance, data integrity compliance, and assistance with degree clearance, for the Graduate School. Primary...

NY HELP No Agency Financial System, Statewide Title Deputy Director, Ref. #26-05B Occupational Category No Preference Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $127507 to $160911 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? Yes Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Statewide Financial System W. A. Harriman State Office Building Campus, Bldg. 5 City Albany State NY Zip Code 12227 Duties Description The Statewide Financial System (SFS), New York State (NYS) government's accounting and financial management system, is seeking a strategic, decisive, and dynamic leader to serve as the Assistant Director of the Business Solutions Division. SFS, one of...

NY HELP No Agency Financial System, Statewide Title Special Assistant, Ref. #26-06 Occupational Category No Preference Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $118425 to $145039 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? Yes Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Statewide Financial System W. A. Harriman State Office Building Campus, Bldg. 5 City Albany State NY Zip Code 12227 Duties Description The Statewide Financial System (SFS), New York State (NYS) government's accounting and financial management system, is seeking a strategic, well-organized, and customer service-focused leader to serve as the Project Director and Business...

NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Administrative Assistant 1 or Trainee 1 or 2 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $40391 to $58447 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Division of Employment and Income Support Programs 40 North Pearl Street City Albany State NY Zip Code 12242 Duties Description Duties of the position include, but are not limited to, the following:- Provide backup administrative support to the Deputy Commissioner and Senior Assistant to the deputy;- Answer a high volume of incoming...

Sun Retreats Adirondack Gateway Gansevoort, NY, US Seasonal Part Time $16 per hour Career Site Header How would you like to work in a fun, fast-paced, and customer-focused role? Do you enjoy facilitating cool events and activities? We are looking for an Activities Assistant to help make our guests have a wide range of "fun things" they can participate in while visiting one of our resorts. Job Summary Activities Assistants help coordinate a variety of activities for the RV Resort. Job Duties Coordinates and attends activities such as picnics, sporting events, dances, and dinners (Essential) Sets-up and cleans-up after events (Essential) Promote a fun and relaxing atmosphere for guests (Essential) Serves as a role model for Sun standards and reputation (Essential) Helps to maintain attendance tracking for each activity Assists with training activities team members and volunteers Assists with distributing weekly newsletter to resort residents and guests Ensures all equipment and...

Ref. No. WF250320 Position ID: 199373 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: This full-time Management Confidential position serves as a key member of the Benefits and Engagement team, contributing to exceptional employee experience. This role is responsible for assisting in the administration of health benefits while also supporting engagement programs that foster a sense of belonging at the University at Albany. Primary Responsibilities: Assist with administering the university's...

NY HELP No Agency Information Technology Services, Office of Title IES App Dev Lead (Project Assistant) ref# 11186 Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $118425 to $145039 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 40 North Pearl Street May be filled in NYC or Albany City Albany State NY Zip Code 12207 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of a senior program manager, the IES Application...

Location: Albany, NY Category: Professional Posted On: Fri Apr 10 2026 Job Description: This full-time Management Confidential position serves as a key member of the Benefits and Engagement team, contributing to exceptional employee experience. This role is responsible for assisting in the administration of health benefits while also supporting engagement programs that foster a sense of belonging at the University at Albany. Primary Responsibilities: Assist with administering the university's benefit programs, including health benefits, retirement plans and voluntary savings programs. Maintain accurate benefit records in the SUNY HR and NYBEAS information systems, ensuring compliance, security, and data integrity. Support the dissemination of benefits-related information through the HR website, webinars, newsletters, and orientation sessions. Assist employees with health benefits enrollment, changes, and transactions, ensuring timely processing and...

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NY HELP Yes Agency Corrections and Community Supervision, Department of Title Administrative Assistant 1 / Administrative Assistant Traineeship (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $47695 to $58447 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri "Other" Explanation Hours to be discussed during interview. Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address NYS Department of Corrections and Community Supervision- Class & Movement 1220 Washington Avenue, Bldg. 4 City Albany State NY Zip Code 12226 Duties Description To be discussed during interview. Minimum Qualifications This title...

NY HELP Yes Agency State, Department of Title Administrative Assistant 1 Trainee 1-2, (NY HELPS) - Vacancy ID# 213324 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $40391 to $58447 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 99 Washington Avenue City Albany State NY Zip Code 12231 Duties Description The Administrative Assistant 1 duties in Office of Diversity, Equity, Inclusion and Accessibility (DEIA) will include but are not limited to the following: - Provide administrative support to DEIA leadership, including managing calendars, preparing agendas,...