14 help desk it support jobs found in Augusta

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Maine Revenue Services Income/Estate Tax Division Opening Date: May 08, 2026 Closing Date: May 22, 2026 Grade / Admin Unit : 26 / Professional/Technical Job Class Code: 0383 Salary: $56,264.00 - $78,998.40/Annually Position Number: 016303619 Location: Augusta Telework: Partial, with management approval, pending completion of probation Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. JOB DESCRIPTION: This is professional services work in analyzing and evaluating complex department-wide systems focusing on Income/Estate Tax Division...

2nd Shift Desktop Support Specialist – Hybrid Worksite Schedule Pay Rate: $23–$24 per hour Schedule: 3:00pm–12:00am, Tuesdays & Thursdays Off (training 8a-5p for first 3-5 weeks) Assignment Length: Anticipated 6+ Month Contract Our client is seeking an experienced 2nd Shift Desktop Support Specialist to join their hybrid operations team supporting staff statewide. This position pays $23–$24 per hour and is anticipated to run 6+ months . This is an excellent opportunity for someone with strong technical troubleshooting skills to step into a full-time, long-term hybrid role , gain valuable professional contacts, and support end users across Maine using modern remote support technologies. Typical daily duties: Providing desktop computer support, including remote troubleshooting and issue resolution Installing application updates and resolving operating system update failures Uninstalling, repairing, and updating software and operating systems...

Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

If you are a current Judicial, Legislative, or Executive Branch employee of the State of Maine, please apply through "Find Jobs" using your existing PRISM account . HELP DESK TECHNICIAN STATE OF MAINE JUDICIAL BRANCH LOCATION: Capital Judicial Center, Augusta The State of Maine Judicial Branch welcomes motivated team members to join us in serving the communities of Maine within the court system. The Judicial Branch plays a very important role in our communities by providing a safe, accessible, efficient, and impartial system of dispute resolution. Judicial Branch employees all support this mission in their various roles. We have 31 courts across the state and process over 130,000 cases each year in support of Maine’s almost 1.4 million residents. GENERAL SUMMARY The Help Desk Technician is responsible for providing superior customer service while providing telephone and in-person technical assistance to the users of computers, applications, courtroom...

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Office of Information Technology Opening Date: April 21, 2026 Closing Date: May 05, 2026 Grade / Admin Unit: 23 / Professional/Technical Job Class Code: 0931 Salary: $56,666.48 - $79,510.08*/Annually (*includes 15% recruitment and retention stipend, and eligible for a 5% training bonus) Position Number: 016302461 Location: Augusta Telework: Available Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. OVERVIEW: The Office of Information Technology provides a full range of enterprise technologies to support the citizens of Maine. This is an exciting...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and...

Position Description & Qualifications At Serco, we deliver mission-critical services and technology solutions that enable our government customers to operate more effectively, securely, and efficiently. We support complex federal missions across defense, civilian, and intelligence domains by combining deep domain expertise with modern digital, data, and cloud capabilities. Our teams are trusted partners to our customers, committed to technical excellence, innovation, and disciplined execution in highly regulated environments. We are seeking a Data Analytics Manager. This role will be responsible for building, managing, and enabling high-performing data analytics teams that deliver solutions employing data management, operations research, machine learning, statistics, business intelligence, and low-code automation for internal initiatives and government contracts. This position is contingent upon your ability to obtain/maintain a Secret security clearance In this...

Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a bilingual customer...

Director, Business Development - State Government Req number: R7656 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Director, Business Development- State Government ready to take us to the next level! If you have experience in sales within public sector and are looking for your next career move, apply now. Job Description The Director, Business Development - State Government will lead...

Bilingual (Spanish/English) Service Desk Analyst Req number: R7643 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Service Desk Analyst Req number: R7601 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Service Desk Analyst to provide Level 1 technical support to both users in an...